Ranking across industries

Top 10 AI tools to answer phone calls

Pick up inbound phone calls and handle the caller's initial request. We reviewed 76 products from 59 companies on a 100-point evidence score. These 10 earned a place.

Updated Nov 10, 202676 products reviewed59 companies

  1. 1

    Rachel – Receptionist

    by Marblism

    Answers phone calls, books appointments, and performs call transfers.

    From $24/month

    Task fit
    45/45
    Industry fit
    20/20
    Adoption
    5/12
    Customer satisfaction
    2.3/10
    Value signals
    0.6/10
    Popularity
    Unknown
    Submit evidence
  2. 2

    Retell AI

    Platform to build, test, deploy, and monitor AI phone agents with inbound and outbound calls, telephony, prompts, tools, and analytics built in.

    Free planFrom $0.07/min

    Task fit
    45/45
    Industry fit
    20/20
    Adoption
    3.4/12
    Customer satisfaction
    1.3/10
    Value signals
    1.1/10
    Popularity
    Unknown
    Submit evidence
  3. 3

    AI Voice Agent

    by Aircall

    Autonomous AI agent for inbound calls that resolves questions, qualifies leads, and logs details to CRM with live transfer and 24-language support.

    Free planFrom $0.19/min

    Task fit
    45/45
    Industry fit
    20/20
    Adoption
    3.4/12
    Customer satisfaction
    1.3/10
    Value signals
    Unknown
    Submit evidence
    Popularity
    Unknown
    Submit evidence
  4. 4=

    AI Receptionist

    by Moneypenny

    Ultra-realistic AI answering with optional escalation to real people; handles lead qualification, appointment scheduling, FAQ handling, call routing, data collection, and dispat...

    From $69/month

    Task fit
    45/45
    Industry fit
    20/20
    Adoption
    Unknown
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    Customer satisfaction
    Unknown
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    Value signals
    Unknown
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    Popularity
    Unknown
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  5. 4=

    Agents

    by HappyRobot

    Core of the platform for defining how agents think, speak, and act.

    Task fit
    45/45
    Industry fit
    20/20
    Adoption
    Unknown
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    Customer satisfaction
    Unknown
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    Value signals
    Unknown
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    Popularity
    Unknown
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  6. 4=

    AI Answering Service

    by JustCall

    AI phone answering service that handles 24/7 call answering, captures leads, books appointments, and logs full context.

    Free planFrom $0.99/min

    Task fit
    45/45
    Industry fit
    20/20
    Adoption
    Unknown
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    Customer satisfaction
    Unknown
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    Value signals
    Unknown
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    Popularity
    Unknown
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  7. 4=

    AI Customer Service

    by Murf AI

    AI customer service agents that answer inbound calls, automate routine queries, schedule appointments, update customer records, and route complex tasks to human agents.

    Task fit
    45/45
    Industry fit
    20/20
    Adoption
    Unknown
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    Customer satisfaction
    Unknown
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    Value signals
    Unknown
    Submit evidence
    Popularity
    Unknown
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  8. 4=

    AI Receptionist

    by Cresta

    AI Receptionist for managing customer conversations.

    Task fit
    45/45
    Industry fit
    20/20
    Adoption
    Unknown
    Submit evidence
    Customer satisfaction
    Unknown
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    Value signals
    Unknown
    Submit evidence
    Popularity
    Unknown
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  9. 4=

    Call Center Automation Solutions

    by Retell AI

    Production-grade conversational voice AI for call center automation.

    Task fit
    45/45
    Industry fit
    20/20
    Adoption
    Unknown
    Submit evidence
    Customer satisfaction
    Unknown
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    Value signals
    Unknown
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    Popularity
    Unknown
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  10. 4=

    CentralComs

    An AI agent for property managers that handles tenant intake, vendor coordination, maintenance follow-up, and leasing automation.

    Free trialFrom $119/month

    Task fit
    45/45
    Industry fit
    20/20
    Adoption
    Unknown
    Submit evidence
    Customer satisfaction
    Unknown
    Submit evidence
    Value signals
    Unknown
    Submit evidence
    Popularity
    Unknown
    Submit evidence

76 candidate products reviewed. Products with equal totals share a rank. Evidence samples are selected examples of the available support.