Moneypenny
24/7 world-leading provider of answering services, offering outsourced receptionist teams, live chat, and phone answering services.
Where Moneypenny ranks
Current edition · updated Oct 20, 2026About Moneypenny
24/7 world-leading provider of answering services, offering outsourced receptionist teams, live chat, and phone answering services.
Products
Experienced Moneypenny receptionists answer and fulfill calls 24/7 as if part of your business.
Ultra-realistic AI answering with optional escalation to real people; handles lead qualification, appointment scheduling, FAQ handling, call routing, data collection, and dispat...
Agents and technology combined to convert website visitors; live chat agents powered by specialist technology.
Dedicated team providing omnichannel customer service.
Lead management service as part of additional answering services.
Bilingual answering service supporting English and Spanish-speaking callers.
Appointment scheduling service as part of additional answering services.
Call handling service as part of additional answering services.
Call forwarding service as part of additional answering services.
Virtual receptionist service as part of additional answering services.
24/7 answering service as part of additional answering services.
What customers say
- Phone Answering Service
Moneypenny reports that Advance Filtration Systems uses 24/7 answering to transfer customers to on-call engineers and cover daytime overflow. The customer credits the service with reducing pressure on directors and…
Case study - Managed Live Chat
Moneypenny reports that Autotech Recruit uses managed calls and live chat to collect enquiry details and email the appropriate staff. The customer reports improved conversion rates and hundreds of weekly enquiries,…
Case study - Phone Answering Service
Moneypenny reports that Aspen Solutions routes unanswered calls to its reception team, which gathers details of client service issues. The customer says this frees staff to resolve problems and increases capacity for…
Case study
Security and compliance
As reported by Moneypenny. Ask for audit reports before you buy.
- physical, electronic, and managerial procedures to safeguard information
- confidential client information kept secure
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