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Browse customer service markets and compare products by the work buyers need to accomplish. Ranked using verified practitioner feedback, product research, and enterprise trust signals.
| Company | Description | Matching products |
|---|---|---|
| Hootsuite | Social media management tool that brings scheduling, content creation, analytics, and social listening to one place. | |
| Amazon Web Services | Cloud computing platform offering reliable, scalable, and inexpensive infrastructure and managed services. | |
| Zoom | AI-first work platform providing video meetings, chat, phone, webinars, whiteboard, contact center, AI services, and collaboration tools. | |
| HubSpot | AI-powered customer platform offering marketing, sales, service, content, data management, and revenue software. |
| ElevenLabs | Audio AI research and product deployment company powering enterprises, creators, and developers with AI voice generator, voice agents, and content creation platforms. |
| Zendesk | Service-first CRM company building software to improve customer and employee service relationships. |
| Twilio | Developer communications and customer-engagement platform for messaging, voice, authentication, contact centers, and AI-powered conversations. |
| RingCentral, Inc. | Cloud communications company providing an Agentic Voice AI platform for calls, messaging, meetings, and contact center. |
| Together AI | Together AI (Together Computer, Inc.) operates an AI Native Cloud — a full-stack AI platform for inference, fine-tuning, and GPU clusters, powered by cutting-edge research. |
| Fin AI | Fin AI is an AI customer-service agent product by Intercom, resolving support requests across channels. Powered by the patented Fin AI Engine™ and proprietary Apex 1.0 / Apex Flash models. |
| Avaya | Enterprise communications company offering unified communications, customer experience, and critical communications infrastructure products. |
| Soul Machines | Creates lifelike Digital People via a Human Computing Engine, offering platforms to build, deploy, and integrate AI Agents across organizations. |
| DeepBrain AI | DeepBrain AI operates under the brand AI Studios, providing AI avatar video generation and conversational AI solutions including text-to-video, custom avatars, and AI dubbing. |
| Klaviyo | AI marketing and service platform (AI-first B2C CRM) for consumer brands, unifying marketing and service across email, SMS, WhatsApp, social, and more. |
| Bland AI | Enterprise voice AI platform for automated AI phone calls, serving regulated industries including healthcare, insurance, financial services, and logistics. |
| SoundHound AI | A leading innovator of conversational intelligence providing voice-native conversational AI and agentic solutions for restaurants, automotive, retail, financial services, healthcare, and more. |
| Voice AI Inc. | Voice AI Inc. operates Voice.ai, a platform providing AI voice agents, real-time voice changing, and text-to-speech services designed for consumers, creators, and enterprises. |
| Plivo | Cloud communications platform offering voice AI agents, telephony, SMS, WhatsApp, and verification APIs. |
| Airmeet Inc. | Virtual and hybrid events, webinars, and audience engagement platform. |
| Sandler | Global leader in corporate sales training, empowering 50,000+ sales professionals every year to perfect their selling craft. |
| Sierra | Sierra is a conversational AI company that builds AI agents for businesses. |
| Vapi | Platform for developers to build, test, and deploy advanced voice AI agents with orchestration, real-time monitoring, and enterprise-grade configurability. |
| ConsumerAffairs | Consumer news, reviews, complaints, resources, and safety recalls platform. |
| PolyAI | Enterprise platform where dialog agents get built, run, adapt, and iterate in real time. The proprietary model, Raven, is trained on 1B+ enterprise conversations. |
| Magic | A virtual assistant agency offering reliable outsourcing solutions for executive, personal, and administrative support needs. |
| Verint Systems Inc. | Verint is a leader in CX automation providing an open platform and AI-powered bots that help organizations automate customer experience workflows, improve service quality, increase agent productivity, and deliver AI business outcomes. |
| Rasa | Rasa is a conversational AI platform company described as the developer platform for enterprise AI agents. Rasa Technologies Inc. (San Francisco), Rasa Technologies GmbH (Berlin), and Rasa Technologies Ltd. (Edinburgh) comprise the corporate entities. |
| Kata.ai | AI Agent and chatbot platform for customer experience, providing 24/7 customer support across business touchpoints. | Kata CX 1 more |
| Giga | AI agents for enterprise support that manage complex workflows, deploy rapidly, and deliver human-like customer experiences at scale. |
| Krisp Technologies, Inc. | Voice AI platform that makes conversations clearer and more productive, providing noise cancellation, accent conversion, transcription, AI note-taking, and call center solutions. |
| Moneypenny | 24/7 world-leading provider of answering services, offering outsourced receptionist teams, live chat, and phone answering services. |
| Moveworks | Moveworks is the AI Assistant platform for enterprise workforces to find answers instantly and automate tasks end-to-end across every business app. ServiceNow has officially acquired Moveworks. |
| Kore.ai | Enterprise agentic AI platform for building and deploying AI agents for customer and employee experiences. |
| Dialpad | Dialpad is the AI-native, Agentic AI-powered omnichannel contact center and communications platform built to transform customer experience at scale. |
| Decagon | Conversational AI platform for concierge customer experience, enabling teams to build, optimize, and scale AI agents across voice, chat, and email channels. |
| Birdeye | Agentic marketing platform for multi-location brands, automating workflows across reviews, listings, social media, surveys, marketing automation, and customer experience. |
| Aircall | AI-powered customer communications platform unifying voice, SMS, WhatsApp, and AI features with 250+ integrations for SMBs and enterprise. |
| Sendbird | The one AI agent platform that adapts to you, not the other way around. Powers 7 billion+ conversations every month. |
| Telnyx | Communications and AI-agent infrastructure on a carrier network owned end to end, spanning voice, messaging, identity, networking, wireless, edge compute, storage, and real-time AI inference. |
| Podium | AI-powered lead generation and management platform that helps local businesses convert more leads and make more money. | Inbox 1 more |
| Murf AI | AI voice and conversational agent platform providing text-to-speech, voiceover creation, dubbing, voice cloning, and production-grade AI voice agents for developers, creators, and enterprises. |
| Speechify Inc | All-in-one Voice AI Productivity Assistant for text to speech, voice typing, AI notes, and AI podcast creation across devices. |
| Speechmatics | Cambridge-based specialist speech vendor providing enterprise and developer speech-to-text, text-to-speech, and voice agent APIs with flexible deployment across cloud, on-premises, and on-device. |
| Retell AI | Voice AI platform for building, testing, deploying, and monitoring AI phone agents with inbound/outbound calling, telephony, prompts, tools, and analytics. |
| HappyRobot | AI-native operating system that knows your business, makes decisions, and acts in real time. Trusted by 150+ enterprises. |
| Canvs | Canvs is the customer insights platform designed to unlock the full value of qualitative customer feedback, transforming fragmented feedback into clarity, insights, and emotional drivers you can act on. | Canvs Platform 1 more |
| eGain | Knowledge-powered customer engagement platform for enterprise and government. |
| Userbrain | Remote unmoderated user testing platform with 170,000+ quality-assured testers, AI-powered insights, and automated test reports. |
| Dovetail | Dovetail is a customer intelligence platform that turns fragmented customer feedback into decision-ready intelligence across organizations. |