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AI Agent for Customer Service

Customer support agents · by eesel AI

Helpdesk AI agent that drafts customer service responses, handles tickets, and escalates when needed.

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Where it ranks

Current edition · updated Oct 20, 2026

What it does

Helpdesk AI agent that drafts customer service responses, handles tickets, and escalates when needed. Works with Zendesk, Freshdesk, Intercom.

  • AI customer service agents
  • Content creation
  • E-commerce support
  • Internal knowledge assistance
  • Ticket resolution and escalation
  • Product discovery and order handling
  • Trend analysis and issue flagging
Category
Customer support agents
Built for
Retail and ecommerce
Users
Customer support teams, Content teams, E-commerce teams, Operations teams
Public API
Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Pricing

  • Free trial$0
    • With 100 credits
    • No credit card required
  • Subscription$299/month
    • For 500 credits
    • A ticket or chat is 1 credit

Prices as published by eesel AI, checked Oct 2026.

Security and compliance

As reported by eesel AI. Ask for audit reports before you buy.

  • SOC 2 Type IIIn progress
  • Cyber EssentialsCompliant
  • NIST SP 800-53Compliant
  • GDPRCompliant
  • AES-256 encryption at rest
  • TLS 1.2+ encryption in transit
  • PII redaction
  • Mandatory MFA
  • SSO
  • Role-based access control
  • Least-privilege access
  • Network controls
  • Vulnerability management
  • Penetration testing
  • Continuous SAST and DAST scanning
  • Patch management
  • Daily automated encrypted backups
  • Multi-AZ deployment
  • Disaster recovery
  • Business continuity plans
  • Incident response
  • Secrets management
  • Peer code review
  • Staging environment validation
  • Workspace data isolation
  • Audit logging

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