List your company

AI Messaging Agents

Customer support agents · by Aircall

Autonomous AI agents for inbound SMS and WhatsApp that resolve inquiries, qualify leads, and take actions like booking meetings and creating tickets.

Visit website

Where it ranks

Current edition · updated Oct 20, 2026

What it does

Autonomous AI agents for inbound SMS and WhatsApp that resolve inquiries, qualify leads, and take actions like booking meetings and creating tickets.

  • Cloud phone system
  • Call center software
  • Sales call coaching
  • Customer support communications
  • WhatsApp business messaging
  • AI-powered conversation intelligence
Category
Customer support agents
Users
Small businesses, Medium and large enterprises
Public API
Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Pricing

  • Free plan$0
  • Usage-based$0.15/conversation
    • $0.35 per conversation
    • Rates decrease as usage increases

Free trial on paid plans

Prices as published by Aircall, checked Oct 2026.

Security and compliance

As reported by Aircall. Ask for audit reports before you buy.

  • Two-factor authentication (2FA)
  • SAML SSO
  • User roles and permissions
  • TLS/SRTP encryption (voice)
  • TLS 1.2 (data in transit)
  • AES-256 encryption (data at rest)
  • AI data sanitization (PII removed before AI processing)
  • Block numbers

Reviews

No reviews yet

Reviews come from people who use AI Messaging Agents at work. Share how your team uses it to help other buyers decide.

Write a review

Alternatives

See the full ranking

  • AI Agent for Customer Service

    by eesel AI

    Helpdesk AI agent that drafts customer service responses, handles tickets, and escalates when needed.

    #1 in Provide written support

  • Front Platform

    by FrontApp, Inc.

    AI-powered customer operations platform that unifies teams, conversations, and AI into one coordinated system for routing, responding to, and measuring customer conversations.

    #2 in Provide written support

  • Chatbot AI

    by Birdeye

    Engages visitors, answers questions, and boosts team efficiency by optimising the website experience.

    #3 in Provide written support

  • Chat

    by Decagon

    Flexible, personalized chat built for conversations across web, mobile, and messaging platforms that automatically resolves customer inquiries with accuracy and empathy.

    #4 in Provide written support

  • AI agents

    by Zendesk

    Resolve even the most complex issues on any channel autonomously.

    #5 in Provide written support

  • Custom Actions

    by Letterbook

    Let Letterbook's AI agent call your APIs, trigger webhooks, and run scripts to resolve support tickets end-to-end.

    #7 in Provide written support

Is this your product?

Claim it to keep details accurate and submit evidence for the next ranking review.

Claim AI Messaging Agents