Call Center Automation Solutions

What it does

• AI voice agents for call centers
• Enterprise conversational AI
• Call center automation

Category

Voice agents and contact centers

Public API

Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Pricing

• Free plan$0
• Usage-based$0.07/min
  • $0.31 / min for AI Voice Agents
  • $0.002+ / msg for AI Chat Agents

Prices as published by Retell AI, checked Oct 2026.

Security and compliance

As reported by Retell AI. Ask for audit reports before you buy.

• HIPAACompliant
• SOC 2 Type ICertified
• SOC 2 Type IICertified
• GDPRCompliant

• Data retention policy (per-agent: 1 day to 2 years for transcripts, recordings, logs)
• Privacy and PII controls (per agent)
• Role-based access control (Enterprise plan)
• BAA self-signing available
• DPA and SCCs self-signing available

Reviews

• 

  Certus AI

  An AI phone agent for restaurants that answers calls 24/7, takes complex orders, syncs to POS/KDS, handles reservations, upsells, and provides an analytics dashboard.

• 

  Simple AI

  Enterprise-ready voice AI phone agents that handle calls, chat, SMS, and email with human-like conversations.

• 

  Product Instruction Agent

  by Vapi

  AI voice agent for product instructions.

• 

  Bland Voice

  by Bland AI

  Enterprise AI phone call platform featuring AI voice agents with sub-200ms latency, self-hosted models, conversational pathways with guardrails, voice cloning, and telephony por...

• 

  BPO Solution

  by Elythea

  Voice AI solution for BPOs to reach high-risk patients at scale.

• 

  AI Agents

  by Plivo

  Build and run production voice AI agents with no-code studio or APIs; includes Vibe Agent builder, simulation testing, transfer to human, and knowledge base.