Retell AI
Voice AI platform for building, testing, deploying, and monitoring AI phone agents with inbound/outbound calling, telephony, prompts, tools, and analytics.
Where Retell AI ranks
Current edition · updated Oct 20, 2026About Retell AI
Voice AI platform for building, testing, deploying, and monitoring AI phone agents with inbound/outbound calling, telephony, prompts, tools, and analytics.
Products
Platform to build, test, deploy, and monitor AI phone agents with inbound and outbound calls, telephony, prompts, tools, and analytics built in.
Enterprise platform that automates large-scale voice interactions, handling high-volume calls, complex requests, and task execution with natural, reliable conversations.
Production-grade conversational voice AI for call center automation.
What customers say
“The cost of our customer support team was increasing 300 to 400 percent a year. By introducing Lucas on Retell, we were able to reduce that burden by over 50 percent and drastically improve our SaaS margins.”
“Discover how companies of all sizes use Retell’s AI voice agents to streamline operations, enhance customer service, and scale effortlessly.”
“By deploying conversational AI, MDS now handles 100% of inbound calls with only a 30% transfer rate, scaling effortlessly, and collecting ~$280,000 per month without sacrificing patient trust.”
Pine Park Health uses Retell AI agents for appointment reminders, proactive scheduling, and chart documentation. Retell reports a 38% scheduling NPS increase, 55.7% booking success when patients are reached, and 2.1 FTE…
Case studySwtch Energy built Lucas on Retell to provide inbound EV charging support and absorb call surges. Retell reports support-cost reductions exceeding 50%, approximately five-second answering, and 5,000–8,000 inbound calls…
Case studyInbounds.com integrated Retell AI into inbound screening and outbound lead qualification, with SMS coordination and analytics integration. Retell reports threefold profitability per lead and a 25% increase in call…
Case study
Security and compliance
As reported by Retell AI. Ask for audit reports before you buy.
- HIPAACompliant
- SOC 2 Type ICertified
- SOC 2 Type IICertified
- GDPRCompliant
- Data retention policy (per-agent: 1 day to 2 years for transcripts, recordings, logs)
- Privacy and PII controls (per agent)
- Role-based access control (Enterprise plan)
- BAA self-signing available
- DPA and SCCs self-signing available
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