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Retell AI

Voice agents and contact centers · by Retell AI

Platform to build, test, deploy, and monitor AI phone agents with inbound and outbound calls, telephony, prompts, tools, and analytics built in.

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Where it ranks

Current edition · updated Oct 20, 2026

What it does

Platform to build, test, deploy, and monitor AI phone agents with inbound and outbound calls, telephony, prompts, tools, and analytics built in.

  • AI voice agents for call centers
  • Enterprise conversational AI
  • Call center automation
Category
Voice agents and contact centers
Public API
Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Pricing

  • Free plan$0
    • $10 in free credits
    • Full platform access
    • No commitments
  • Usage-based$0.07/min
    • $0.31 / min for AI Voice Agents
    • $0.002+ / msg for AI Chat Agents

Prices as published by Retell AI, checked Oct 2026.

Security and compliance

As reported by Retell AI. Ask for audit reports before you buy.

  • HIPAACompliant
  • SOC 2 Type ICertified
  • SOC 2 Type IICertified
  • GDPRCompliant
  • Data retention policy (per-agent: 1 day to 2 years for transcripts, recordings, logs)
  • Privacy and PII controls (per agent)
  • Role-based access control (Enterprise plan)
  • BAA self-signing available
  • DPA and SCCs self-signing available

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