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Certus AI
An AI phone agent for restaurants that answers calls 24/7, takes complex orders, syncs to POS/KDS, handles reservations, upsells, and provides an analytics dashboard.
What is Certus AI?
An AI phone agent for restaurants that answers calls 24/7, takes complex orders, syncs to POS/KDS, handles reservations, upsells, and provides an analytics dashboard.
Product typeVoice Agents & Contact Centers
PricingFlat monthly fee per location · Subscription
Deployment
APINot available
What teams use Certus AI for
24/7 restaurant phone order taking
Reservation management
Catering order handling
Automated upselling
Integrations and access
Platforms, integrations, and language support vary by plan and region. Confirm final requirements with the vendor.
Platforms
IntegrationsAPI and webhooks
Languages
Support
What reviewers say
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Enterprise readiness
Compliance claims are normalized from current vendor documentation and independently reviewed by SOTA2.
PCI DSS
Encryption in transit and at rest
Access controls
Penetration testing
Incident response
DTMF masking for keypad-based payment entry
Tokenized payment processing
Encrypted APIs for POS integrations
Data retention:
Benchmarks and comparisons
Independent benchmarksStructured task results are being verified.
Side-by-side comparisonsComparison workspaces will be available in a later release.
