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Riviera
AI voice agent platform for hospitality that handles guest calls, messaging, reservations, and dining orders across multiple languages and channels with workflow builder, live m...
What is Riviera?
AI voice agent platform for hospitality that handles guest calls, messaging, reservations, and dining orders across multiple languages and channels with workflow builder, live monitoring, and AI insights.
Product typeVoice Agents & Contact Centers
Pricing · Free
Deployment
APINot available
What teams use Riviera for
Answering guest calls
Handling dining orders and reservations
Managing SMS, iMessage, email, and chat guest interactions
Late check-out requests
Spa and room service bookings
Multilingual guest support
Live call monitoring and takeover
Guest sentiment and trend insights
Integrations and access
Platforms, integrations, and language support vary by plan and region. Confirm final requirements with the vendor.
Platforms
IntegrationsAPI and webhooks
Languages
Support
What reviewers say
Community reviewsReviews are owned and editable by their authors.
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Enterprise readiness
Compliance claims are normalized from current vendor documentation and independently reviewed by SOTA2.
Encryption in transit and at rest
Role-based access controls
Regular security audits
Infrastructure monitoring
Data retention:
Benchmarks and comparisons
Independent benchmarksStructured task results are being verified.
Side-by-side comparisonsComparison workspaces will be available in a later release.
