Riviera
AI voice agent platform for hospitality that handles guest calls, messaging, reservations, and dining orders across multiple languages and channels with workflow builder, live monitoring, and AI insights.
Where it ranks
Current edition · updated Oct 20, 2026What it does
AI voice agent platform for hospitality that handles guest calls, messaging, reservations, and dining orders across multiple languages and channels with workflow builder, live monitoring, and AI insights.
- Answering guest calls
- Handling dining orders and reservations
- Managing SMS, iMessage, email, and chat guest interactions
- Late check-out requests
- Spa and room service bookings
- Multilingual guest support
- Live call monitoring and takeover
- Guest sentiment and trend insights
- Category
- Voice agents and contact centers
- Built for
- Hospitality and travel, Healthcare and life sciences
- Users
- Independent hotels, Bed & breakfasts, Full-service hotels, Hotel groups and 1 more
- Public API
- Not offered
Not yet disclosed: deployment options, platforms, languages and support channels.
Pricing
- Free trial$0for 14 days
- No credit card required
- CustomCustom
- Quoted by their sales team
Prices as published by Riviera Inc., checked Oct 2026.
Security and compliance
As reported by Riviera Inc.. Ask for audit reports before you buy.
- Encryption in transit and at rest
- Role-based access controls
- Regular security audits
- Infrastructure monitoring
Reviews
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