Agents
Core of the platform for defining how agents think, speak, and act.
What it does
Core of the platform for defining how agents think, speak, and act. Omni-channel across WhatsApp, SMS, email, Slack, and voice with human-like voices for 30+ languages. For logistics providers, HappyRobot AI workers book freight loads, negotiate carrier rates, make shipment check calls, track shipment status and collect delivery documents. They execute these workflows across phone calls, email and messaging while coordinating with operational systems.
- Make outbound shipment check calls and collect updated ETAs
- Book freight loads and negotiate rates with carriers
- Coordinate shipment tracking and delivery-document collection
- Respond to freight quote and load-status inquiries
- Schedule logistics pickup and delivery appointments
- load booking
- rate negotiation
- shipment tracking
- Category
- Banking and payments
- Built for
- Financial services and insurance, Telecommunications
- Users
- logistics providers, utilities, airlines, financial services and 4 more
- Public API
- Not offered
Not yet disclosed: deployment options, platforms, languages and support channels.
Pricing
Pricing isn't published
HappyRobot doesn't list prices publicly. Ask them for a quote.
Security and compliance
As reported by HappyRobot. Ask for audit reports before you buy.
- SOC 2Compliant
- ISO/IEC 27001Compliant
- HIPAACompliant
- EU AI ACTCompliant
- NIST CSFCompliant
- DORACompliant
- No data sharing
- Safe staging environments
- Robust guardrails
- Model-agnostic with automatic AI model failover
- Smart fallbacks and retry logic for third-party outages
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