Ranking across industries
Top 10 AI tools to provide phone support
Resolve customer questions over voice while escalating work that needs a person. We reviewed 76 products from 58 companies on a 100-point evidence score. These 10 earned a place.
Updated Nov 10, 202676 products reviewed58 companies
- 1=
AI Customer Service
by Murf AI
AI customer service agents that answer inbound calls, automate routine queries, schedule appointments, update customer records, and route complex tasks to human agents.
- Task fit
- 45/45
- Industry fit
- 20/20
- Adoption
- Unknown
- Customer satisfaction
- Unknown
- Value signals
- Unknown
- Popularity
- Unknown
Submit evidenceSubmit evidenceSubmit evidenceSubmit evidence - 1=
Bland Voice
by Bland AI
Enterprise AI phone call platform featuring AI voice agents with sub-200ms latency, self-hosted models, conversational pathways with guardrails, voice cloning, and telephony por...
Free trialFrom $0.14/min
- Task fit
- 45/45
- Industry fit
- 20/20
- Adoption
- Unknown
- Customer satisfaction
- Unknown
- Value signals
- Unknown
- Popularity
- Unknown
Submit evidenceSubmit evidenceSubmit evidenceSubmit evidence - 3
ARIA
by RepairDesk
Captures missed calls and enables instant responses to customers.
- Task fit
- 35.8/45Partial evidence
- Industry fit
- 20/20
- Adoption
- 5/12
- Customer satisfaction
- 2.3/10
- Value signals
- Unknown
- Popularity
- Unknown
Submit evidenceSubmit evidence - 4
boost.ai Voice
by boost.ai
AI voice agents for contact centres with natural language understanding, multi-turn conversations, and seamless CCaaS and CRM integration.
Custom pricing
- Task fit
- 35.8/45Partial evidence
- Industry fit
- 20/20
- Adoption
- 5/12
- Customer satisfaction
- Unknown
- Value signals
- 0.6/10
- Popularity
- Unknown
Submit evidenceSubmit evidence - 5
Voice
by Sierra
Conversational AI for inbound and outbound phone calls with low-latency voice interactions, 55+ languages, and voice payment collection via Level 1 PCI compliant infrastructure.
- Task fit
- 35.8/45Partial evidence
- Industry fit
- 20/20
- Adoption
- 5/12
- Customer satisfaction
- 0.2/10
- Value signals
- Unknown
- Popularity
- Unknown
Submit evidenceSubmit evidence - 6
AI Voice Agent
by Aircall
Autonomous AI agent for inbound calls that resolves questions, qualifies leads, and logs details to CRM with live transfer and 24-language support.
Free planFrom $0.19/min
- Task fit
- 35.8/45Partial evidence
- Industry fit
- 20/20
- Adoption
- 3.4/12
- Customer satisfaction
- 1.3/10
- Value signals
- Unknown
- Popularity
- Unknown
Submit evidenceSubmit evidence - 7
Voice Agent API
by AssemblyAI
End-to-end voice agent infrastructure built on the Realtime Speech-to-Text API.
- Task fit
- 35.8/45Partial evidence
- Industry fit
- 20/20
- Adoption
- Unknown
- Customer satisfaction
- Unknown
- Value signals
- Unknown
- Popularity
- 0.5/3
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Open Platform
by Open
AI agent that resolves 77% of support tickets across voice, chat, email, WhatsApp, social, and outbound channels with human handoff.
Free planFrom $0.75
- Task fit
- 35.8/45Partial evidence
- Industry fit
- 20/20
- Adoption
- Unknown
- Customer satisfaction
- Unknown
- Value signals
- Unknown
- Popularity
- Unknown
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AI agents
by Zendesk
Resolve even the most complex issues on any channel autonomously.
Free plan
- Task fit
- 35.8/45Partial evidence
- Industry fit
- 20/20
- Adoption
- Unknown
- Customer satisfaction
- Unknown
- Value signals
- Unknown
- Popularity
- Unknown
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Solve
by Forethought
Omnichannel agentic AI agent that resolves customer inquiries end-to-end across chat, email, voice, Slack, and headless channels.
Custom pricing
- Task fit
- 35.8/45Partial evidence
- Industry fit
- 20/20
- Adoption
- Unknown
- Customer satisfaction
- Unknown
- Value signals
- Unknown
- Popularity
- Unknown
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76 candidate products reviewed. Products with equal totals share a rank. Evidence samples are selected examples of the available support.