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Bland AI
Enterprise voice AI platform for automated AI phone calls, serving regulated industries including healthcare, insurance, financial services, and logistics.
- Founded
- 2023
- Headquarters
- San Francisco, CA
- Company size
- Not disclosed
- Products tracked
- 3
Products by Bland AI
Pricing for Bland AI
Per Seat, Usage Based
This is the broad commercial model reported for Bland AI. Product-level terms are listed below when available.
- Pricing model
- Usage Based
- Entry option
- Free trial
- Starting price
- Pricing included in company-wide per-minute plans: $0.14/min (Start), $0.12/min (Build), $0.11/min (Scale), Custom (Enterprise)
- Pricing model
- Usage Based
- Entry option
- Free trial
- Starting price
- Pricing included in company-wide per-minute plans: $0.14/min (Start), $0.12/min (Build), $0.11/min (Scale), Custom (Enterprise)
- Entry option
- Free trial
- Starting price
- No dedicated pricing page for Norm; per-minute pricing likely covers Norm usage but no explicit evidence confirms this.
Trust profile
Security and compliance
SOC 2 Type II
HIPAA
PCI DSS
AES-256 at rest
TLS 1.3 in transit
HSM-backed keys
Latest updates from Bland AI
New featurePartnership
Bland AI Adds Enhanced Conversation Controls and BYOC Support
Bland AI introduced granular controls for AI agent conversational timing, including adjustable interruptibility levels and resumption speed settings. The platform added status code routing for scheduling nodes and expanded Custom API tool capabilities to support PUT, PATCH, and DELETE REST verbs. Additionally, the platform added native support for Talkdesk and NICE CXone as Bring-Your-Own-Carrier (BYOC) SIP telephony providers. Other updates include improved SSO provider editing, enhanced voicemail behavior management for personas, and new data attachment options for Send Call actions in automations.
PartnerTalkdeskPartnerNICE CXone
New feature
Bland AI Launches CRM Integration and Simulation-Based Agent Testing
Bland AI launched automated CRM memory synchronization for HubSpot and Salesforce. The integration automatically pushes conversation summaries, identifiable entities, and deal progress to contact records and pulls existing CRM context to inform agent memory. The company also introduced evaluation agents capable of grading fully simulated conversations to identify performance regressions before deployment. Additional updates include expanded support for retrieval boosting in Web and JSON knowledge base sources, improved outbound SIP identity management, and the integration of usage-based billing data from Metronome.
