boost.ai
Enterprise conversational AI platform providing virtual agents for customer service, internal support, and voice/chat automation.
Where boost.ai ranks
Current edition · updated Oct 20, 2026About boost.ai
Enterprise conversational AI platform providing virtual agents for customer service, internal support, and voice/chat automation.
Products
No-code AI agent platform to build, deploy, and manage virtual agents across chat and voice with generative AI enterprise guardrails.
AI voice agents for contact centres with natural language understanding, multi-turn conversations, and seamless CCaaS and CRM integration.
Pre-built connectors and a flexible API connector to link boost.ai virtual agents with enterprise systems such as Salesforce, Zendesk, Genesys, and UiPath.
AI chat automation for customer service featuring a no-code builder, 24/7 self-service, live chat handover, and conversation analytics.
What customers say
“Boost.ai delivers best-in-class conversational AI. Their solution makes it simple for us to develop virtual agents in-house that are powerful, intelligent and achieve the high member service standards that we set for ourselves. Benjamin Maxim, Chief Digital Strategy and Innovation Officer at MSU Federal Credit Union”
“Delivering meaningful innovation demands a willingness to launch, learn, and continuously improve — backed by sustained investment and organisational commitment. That approach has been central to our success, and boost.ai has helped us realise that vision from the start.”
- Conversational AI Platform
SpareBank 1 Østlandet uses boost.ai for Ida, adding Generative Action in December 2024 under risk and compliance controls. Boost.ai reports over 2.3 million conversations since launch, with Ida handling 28% of customer…
Case study - Conversational AI Platform
Íslandsbanki developed Fróði on boost.ai to provide website-based banking information and transfer customers to human support when needed. Boost.ai reports approximately 50% online-chat automation within six months and…
Case study - Conversational AI Platform
A1 Slovenia uses boost.ai’s Generative Action capabilities in Lumi to combine predefined and generative customer-service responses. Boost.ai reports a 113-point transactional NPS improvement for Lumi-only interactions…
Case study
Security and compliance
As reported by boost.ai. Ask for audit reports before you buy.
- ISO/IEC 27001Certified
- ISO/IEC 27701Certified
- GDPRCompliant
- NIST CSFCompliant
- CCPA/CPRACompliant
- Segregated single-tenant customer environments
- Availability zones
- Data encryption at transfer and at rest
- Malware detection
- Intrusion detection
- Hardening of servers to reduce attack surface
- Vulnerability monitoring
- Patch management
- Distributed Denial of Service (DDoS) protection
- Password quality checks
- 2-factor authentication
- Single Sign On (SSO)
- Role segregation
- IP allowlisting
- Anonymization and partial masking of data
- Log and event tracking
- Penetration testing
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