boost.ai Chat

What it does

• customer self-service
• internal support
• agent assist
• voice call automation
• chat automation
• enterprise integrations for virtual agents

Category

Customer support agents

Built for

Financial services and insurance

Users

regulated industries, financial services, insurance, telecom and 1 more

Public API

Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Pricing

• EnterpriseCustom
  • Quoted by their sales team

Prices as published by boost.ai, checked Oct 2026.

Security and compliance

As reported by boost.ai. Ask for audit reports before you buy.

• ISO/IEC 27001Certified
• ISO/IEC 27701Certified
• GDPRCompliant
• NIST CSFCompliant
• CCPA/CPRACompliant

• Segregated single-tenant customer environments
• Availability zones
• Data encryption at transfer and at rest
• Malware detection
• Intrusion detection
• Hardening of servers to reduce attack surface
• Vulnerability monitoring
• Patch management
• Distributed Denial of Service (DDoS) protection
• Password quality checks
• 2-factor authentication
• Single Sign On (SSO)
• Role segregation
• IP allowlisting
• Anonymization and partial masking of data
• Log and event tracking
• Penetration testing

Reviews

• 

  Lorikeet

  AI agents resolving customer issues end-to-end across voice, chat, email, SMS, and WhatsApp — processing refunds, updating accounts, querying CRM data, and closing tickets witho...

  #1 in Provide written support83

• 

  Crescendo Platform (AI CX Assistants)

  by Crescendo AI

  All-in-one AI-native CX platform with AI assistants covering chat, messaging, voice, and email, with 24x7 human handoff.

  #2 in Provide written support80

• 

  General Magic

  AI operating system for modern insurance brokerages powering omnichannel customer communication, underwriting support, quoting, and quality assurance in one place.

  #3 in Provide written support66

• 

  Ask Thatch

  by Thatch

  AI-powered 24/7 support service available to every employee via text for help with receipts, coverage questions, and account support.

  #4 in Provide written support64

• 

  Opentech Secure Concierge

  by Opentech

  A generative AI-powered chatbot for secure customer support in banking.

  #5 in Provide written support61

• 

  Shared AI Inbox

  by Boom

  A shared inbox where AI handles most conversations end to end and the team steps in to resolve, snooze, or escalate.

  #6 in Provide written support61