Quality assurance
Improve your service with automatic human and AI agent scoring.
What it does
Improve your service with automatic human and AI agent scoring.
- Customer service
- Employee service
- Contact center
- Ticketing
- Messaging and live chat
- IT service management
- Knowledge base
- Voice support
- Category
- Agent assist and quality
- Built for
- Media and entertainment
- Users
- Startups, Retail, Financial services, Technology and 6 more
- Public API
- Not offered
Not yet disclosed: deployment options, platforms, languages and support channels.
Pricing
- Free plan$0
Free trial on paid plans
Prices as published by Zendesk, checked Oct 2026.
Security and compliance
No security details published yet
Zendesk hasn't published certifications or security practices for Quality assurance that we could find. Ask their team for audit reports.
Reviews
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