List your company

MosaicVoice Platform

Agent assist and quality · by MosaicVoice

Unified web-based contact center platform providing real-time agent guidance, intelligent objection handling, automated QA compliance, CRM-ready summaries, and AI-powered analytics. Integrates with all dialers as a no-code solution.

Visit website

What it does

Unified web-based contact center platform providing real-time agent guidance, intelligent objection handling, automated QA compliance, CRM-ready summaries, and AI-powered analytics. Integrates with all dialers as a no-code solution.

  • Real-time agent assist
  • Automated QA compliance
  • Agent onboarding acceleration
  • AI-powered call analytics
Category
Agent assist and quality
Built for
Healthcare and life sciences
Users
Contact centers in healthcare, Utilities, Hospitality, BPO
Public API
Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Pricing

  • Free trial$0

Prices as published by MosaicVoice, checked Oct 2026.

Security and compliance

As reported by MosaicVoice. Ask for audit reports before you buy.

  • SOC 2 Type IICertified
  • HIPAACompliant
  • PCI DSSCompliant
  • Hosted on AWS with multi-zone redundancy
  • Logical tenant separation
  • TLS 1.2+ encryption in transit
  • AES-256 encryption at rest
  • Continuous monitoring and threat detection
  • DDoS protection for service availability
  • Regular vulnerability scanning
  • Third-party penetration testing
  • Mandatory security training for all employees
  • 24/7 monitoring and incident response
  • Vendor risk assessments
  • Ongoing compliance audits

Reviews

No reviews yet

Reviews come from people who use MosaicVoice Platform at work. Share how your team uses it to help other buyers decide.

Write a review

Alternatives

  • Agent Copilot

    by Observe.AI

    AI Copilot for real-time agent assist.

  • Automated QA/QM

    by AmplifAI

    Auto QA and Automated Quality Management (AQM) powered by 100% of your data.

  • Data Integration

    by AmplifAI

    Connect every data source for real-time, actionable insights.

  • Manual QA

    by Observe.AI

    Manual QA for contact centers.

  • AI-Enabled Coaching

    by AmplifAI

    Empower teams with role-specific, AI-enhanced coaching.

  • Jarvis

    by Synthio Labs

    Voice AI copilot for field teams.

Is this your product?

Claim it to keep details accurate and submit evidence for the next ranking review.

Claim MosaicVoice Platform