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Agent assist and quality · by Brainfish

Internal copilot for support teams providing real-time answer drafting and product knowledge lookup inside helpdesks, Slack, Teams, Chrome, and Claude.

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What it does

Internal copilot for support teams providing real-time answer drafting and product knowledge lookup inside helpdesks, Slack, Teams, Chrome, and Claude.

  • AI self-service support across channels
  • Knowledge layer automation
  • Internal copilot for support teams
Category
Agent assist and quality
Users
B2B SaaS companies, SMB to enterprise support teams
Public API
Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Pricing

  • Free trial$0

Prices as published by Brainfish, checked Oct 2026.

Security and compliance

As reported by Brainfish. Ask for audit reports before you buy.

  • SOC 2 Type IICertified
  • ISO/IEC 27001Certified
  • SSO / SAML / SCIMCompliant
  • Customer-managed keys
  • Private tenant
  • Citations on every answer
  • No training on customer data
  • Access controls and user authentication (including multi-factor authentication)
  • Internal IT and network security
  • Regular testing and review of security measures
  • Staff policies and training
  • Incident and breach reporting processes
  • Business continuity and disaster recovery processes
  • Network segregation and firewalls

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