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Agent Assist

Agent assist and quality · by Crescendo AI

Real-time AI copilot for live specialists that loads full context, recommended resolutions, and tracks compliance during calls.

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Where it ranks

Current edition · updated Oct 20, 2026

What it does

Real-time AI copilot for live specialists that loads full context, recommended resolutions, and tracks compliance during calls.

  • AI customer support across chat, voice, email, and SMS
  • Human-backed contact center services and BPO
  • Real-time agent assist for live specialists
  • Customer experience analytics and VoC intelligence
Category
Agent assist and quality
Built for
Retail and ecommerce
Users
Retail and Ecommerce, Financial Services, Connected Devices, Health and Wellness
Public API
Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Pricing

  • Subscription$1.25/seat

Prices as published by Crescendo AI, checked Oct 2026.

Security and compliance

As reported by Crescendo AI. Ask for audit reports before you buy.

  • SOC 2 Type IICompliant
  • ISO/IEC 27001Certified

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