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Copilot

Agent assist and quality · by Zendesk

Empower service teams with the only proactive AI assistant.

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What it does

Empower service teams with the only proactive AI assistant.

  • Customer service
  • Employee service
  • Contact center
  • Ticketing
  • Messaging and live chat
  • IT service management
  • Knowledge base
  • Voice support
Category
Agent assist and quality
Built for
Media and entertainment
Users
Startups, Retail, Financial services, Technology and 6 more
Public API
Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Pricing

  • Free plan$0
  • Subscription$50/agent/month
    • Paid yearly as an add-on

14-day free trial on paid plans

Prices as published by Zendesk, checked Oct 2026.

Security and compliance

No security details published yet

Zendesk hasn't published certifications or security practices for Copilot that we could find. Ask their team for audit reports.

Reviews

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