Transform Unstructured Data
Automatically turn unstructured comments and chats into themes, sentiment, and synthetic scores with a Theme Editor for validation and refinement.
What it does
Automatically turn unstructured comments and chats into themes, sentiment, and synthetic scores with a Theme Editor for validation and refinement.
- Customer feedback analytics
- Conversation analytics
- Product feedback insights
- Voice of Customer
- Customer experience management
- Category
- Feedback and experience analytics
- Users
- Enterprise CX teams, Research and insights teams, Product teams, Customer experience teams
- Public API
- Not offered
Not yet disclosed: deployment options, platforms, languages and support channels.
Pricing
- Subscription$25,000
Prices as published by Thematic, checked Oct 2026.
Security and compliance
As reported by Thematic. Ask for audit reports before you buy.
- SOC 2 Type IICertified
- data_encryption_at_rest
- data_encryption_in_transit
- pii_redaction
- role_based_access_control
- sso_saml
- audit_logging
- network_segmentation
- firewalls
- intrusion_detection
- client_data_separation
- data_deletion_api
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