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Feedback and experience analytics · by Infinitus

Conversation insights engine for healthcare that evaluates every patient, provider, and payor interaction across channels to deliver full visibility, compliance alerts, and performance scoring.

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Where it ranks

Current edition · updated Oct 20, 2026

What it does

Conversation insights engine for healthcare that evaluates every patient, provider, and payor interaction across channels to deliver full visibility, compliance alerts, and performance scoring.

  • Automate clinical and administrative healthcare calls
  • Benefit verification
  • Prior authorization follow-up
  • Patient education outreach
  • Refill coordination
  • Side effect check-ins
  • Income verification
  • Health risk assessment
Category
Feedback and experience analytics
Built for
Healthcare and life sciences
Users
Patients, Payors, Providers, Pharmaceutical and life sciences and 5 more
Public API
Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Pricing

Pricing isn't published

Infinitus doesn't list prices publicly. Ask them for a quote.

Security and compliance

As reported by Infinitus. Ask for audit reports before you buy.

  • SOC 2 Type IICertified
  • HITRUST CSFCertified
  • HIPAACompliant
  • Encryption in transit
  • Encryption at rest
  • Business Associate Agreements (BAA) available
  • Annual HIPAA and security training for personnel
  • Least-privilege access controls with supervisor approval
  • Access logging and periodic review
  • Regular encrypted backups
  • Disaster recovery testing
  • Customer-managed authentication via SSO
  • Secure data destruction or return at contract end

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