Analytics
Call and booking analytics tracking KPIs, per-CSR breakdowns, and performance trends by rep, campaign, or location.
What it does
Call and booking analytics tracking KPIs, per-CSR breakdowns, and performance trends by rep, campaign, or location.
- 24/7 inbound call answering and job booking
- Outbound re-engagement and drip campaigns
- Call scoring and coaching analytics
- Web chat lead qualification
- Category
- Feedback and experience analytics
- Users
- Restoration services businesses, HVAC companies, Plumbing companies, Electrical companies and 4 more
- Public API
- Not offered
Not yet disclosed: deployment options, platforms, languages and support channels.
Pricing
Pricing isn't published
Avoca AI doesn't list prices publicly. Ask them for a quote.
Security and compliance
As reported by Avoca AI. Ask for audit reports before you buy.
- SOC 2Certified
Reviews
No reviews yet
Reviews come from people who use Analytics at work. Share how your team uses it to help other buyers decide.
Alternatives
AI Chat
by Dovetail
AI-powered chat for querying customer data with cited answers, charts, and video highlights
Voice of the Customer
by Level AI
Quantifies customer sentiment and classifies contacts into a hierarchy.
Answers
by Thematic
Natural language interface for asking questions about customer feedback data and getting AI-powered answers with insights.
Performance Insights
by Intryc
Feature providing AI evaluation insights to uncover root causes of client frustration and track organizational trends.
Combine Qual & Quant Analysis
by Thematic
Combine qualitative and quantitative analysis to identify what drives metrics like NPS and CSAT, with data slicing and filtering options.
Smart CSAT
by FrontApp, Inc.
AI-inferred customer satisfaction scoring without surveys.
Is this your product?
Claim it to keep details accurate and submit evidence for the next ranking review.
Claim Analytics