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Cignara
AI voice and chat agents for enterprise customer support, replacing FAQs and IVL menus with agents that reason on customer data, take real actions, and turn conversations from cost centers into revenue moments.
- Founded
- 2023
- Headquarters
- San Francisco
- Company size
- 1–10
- Products tracked
- 4
Products by Cignara
Pricing for Cignara
Contact sales
Contact Cignara for current plans, volume pricing, and enterprise terms.
Trust profile
Security and compliance
SOC 2 Type II
SOC 2 Type I
Encryption in transit
Encryption at rest
Role-based access control
Mandatory multi-factor authentication for production systems
Continuous monitoring, logging, and alerting on production infrastructure
Multi-availability zone deployment
Intrusion detection
Web application firewall
Vulnerability scanning and remediation
Penetration testing
Secure software-development practices and code review
Incident response procedures with documented breach notification commitments
Vendor risk-management and contractual security requirements for sub-processors
Customer data deletion
Data retention and deletion policy
Data classification and access control
Production key management
Least-privilege access for production infrastructure
Access control procedures
Session timeout enforcement
Asset management
Technology asset inventory
Secure media disposal
Database backups
Business continuity and disaster recovery plan
Emergency operations continuity
Capacity and performance planning
Capacity and performance monitoring
Change management
Material system change communication
Customer notification for major changes
Cloud provider physical access review
Configuration management
Baseline configuration management
Centralized log collection and monitoring
Cybersecurity and data privacy governance
Information security policies
Whistleblower mechanism
Information security officer designation
Organizational structure documentation
Security roles and responsibilities
Employee background checks
Disciplinary process
Contractor background checks
Performance evaluations
Employee confidentiality agreements
Customer support availability
Third-party vendor management program
Contractual security commitments
Vendor confidentiality and privacy agreements
Contractor confidentiality agreements
Security awareness training
Security documentation availability
Annual security policy acknowledgment
IT leadership committee meetings
Annual risk assessment
Cybersecurity insurance
Secure engineering and architecture
Environment and tenant segmentation
Source code access controls
Source code change approval
Secure development procedures
Patch management