Contact Centre
Deliver AI-powered resolutions for every call, every channel, every time.
What it does
Deliver AI-powered resolutions for every call, every channel, every time.
- Customer service
- Employee service
- Contact center
- Ticketing
- Messaging and live chat
- IT service management
- Knowledge base
- Voice support
- Category
- Voice agents and contact centers
- Built for
- Media and entertainment
- Users
- Startups, Retail, Financial services, Technology and 6 more
- Public API
- Not offered
Not yet disclosed: deployment options, platforms, languages and support channels.
Pricing
- Free plan$0
Free trial on paid plans
Prices as published by Zendesk, checked Oct 2026.
Security and compliance
No security details published yet
Zendesk hasn't published certifications or security practices for Contact Centre that we could find. Ask their team for audit reports.
Reviews
No reviews yet
Reviews come from people who use Contact Centre at work. Share how your team uses it to help other buyers decide.
Alternatives
Rachel – Receptionist
by Marblism
Answers phone calls, books appointments, and performs call transfers.
Codyco AI phone operations platform
by Codyco
AI phone receptionist and reservation operations platform for hotel groups that answers missed calls, resolves guest questions, takes payments, and writes confirmed room booking...
Riviera
by Riviera Inc.
AI voice agent platform for hospitality that handles guest calls, messaging, reservations, and dining orders across multiple languages and channels with workflow builder, live m...
Product Instruction Agent
by Vapi
AI voice agent for product instructions.
Amazon Connect
by Amazon Web Services
Customer AI-native solution for delivering exceptional experiences across customer interactions.
AI veterinary receptionist ("Emily") for veterinary practices handling appointment scheduling, client phone calls, triage, medical records management, prescription management, a...
Is this your product?
Claim it to keep details accurate and submit evidence for the next ranking review.
Claim Contact Centre