Nexus Vox

What it does

• Customer Service Automation
• Employee Experience
• Voice AI Automation
• Omnichannel Customer Support

Category

Voice agents and contact centers

Users

1300+ global brands across BFSI, healthcare, utilities, retail, and logistics industries.

Public API

Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Pricing

• Free plan$0
• Paid plans$0.99
• EnterpriseCustom
  • Quoted by their sales team

Prices as published by Yellow.ai, checked Oct 2026.

Security and compliance

As reported by Yellow.ai. Ask for audit reports before you buy.

• SOC 2Compliant
• PCI DSSCompliant
• ISO 9001Compliant
• HIPAACompliant
• PDPACompliant
• GDPRCompliant

• TLS 1.3 encryption in transit
• AES 256 encryption at rest
• Web Application Firewall (WAF)
• DDoS protection
• Intrusion Prevention System / Intrusion Detection System (IPS/IDS)
• Role-based access control (RBAC)

Reviews

• 

  Codyco AI phone operations platform

  by Codyco

  AI phone receptionist and reservation operations platform for hotel groups that answers missed calls, resolves guest questions, takes payments, and writes confirmed room booking...

• 

  Riviera

  by Riviera Inc.

  AI voice agent platform for hospitality that handles guest calls, messaging, reservations, and dining orders across multiple languages and channels with workflow builder, live m...

• 

  Product Instruction Agent

  by Vapi

  AI voice agent for product instructions.

• 

  Amazon Connect

  by Amazon Web Services

  Customer AI-native solution for delivering exceptional experiences across customer interactions.

• 

  Scritch

  AI veterinary receptionist ("Emily") for veterinary practices handling appointment scheduling, client phone calls, triage, medical records management, prescription management, a...

• 

  AI Agents

  by Plivo

  Build and run production voice AI agents with no-code studio or APIs; includes Vibe Agent builder, simulation testing, transfer to human, and knowledge base.