Screen Recording
Agent screen recording for contact centers.
What it does
Agent screen recording for contact centers.
- Automate customer service with Voice AI
- Assist frontline teams in real time
- Analyze conversations and improve QA
- Orchestrate voice and chat workflows with governance
- Category
- Agent assist and quality
- Built for
- Healthcare and life sciences, Financial services and insurance, Hospitality and travel
- Users
- Banking & Financial, Healthcare Provider, Healthcare Payer, Insurance and 3 more
- Public API
- Not offered
Not yet disclosed: deployment options, platforms, languages and support channels.
Pricing
Pricing isn't published
Observe.AI doesn't list prices publicly. Ask them for a quote.
Security and compliance
As reported by Observe.AI. Ask for audit reports before you buy.
- ISO/IEC 27001Certified
- PCI DSSCertified
- HIPAACompliant
- HITRUST CSFCertified
- SOC 2 Type IICertified
- data-in-transit-encryption
- data-at-rest-encryption
- data-redaction
- byok
- sso
- mfa
- rbac
- audit-logging
- ha
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