Gemini Enterprise for Customer Experience
Agentic solution that unifies shopping and customer service on a single intelligent interface, with AI agents that handle the entire customer lifecycle from product discovery to post-purchase resolution.
What it does
Agentic solution that unifies shopping and customer service on a single intelligent interface, with AI agents that handle the entire customer lifecycle from product discovery to post-purchase resolution.
- Customer experience automation with AI agents
- Shopping and customer service unification
- AI agent development and deployment
- Cloud security and compliance management
- Data lakehouse and analytics
- Category
- Customer support agents
- Built for
- Retail and ecommerce
- Users
- Retailers, Restaurants, Businesses seeking customer experience automation, Developers building AI agents and 1 more
- Public API
- Not offered
Not yet disclosed: deployment options, platforms, languages and support channels.
Product insights
Evidence for this product in each industry and task.
Adoption
Who uses it?
“empowers customers to effortlessly self-serve across interactive voice response (IVR), chat, and digital channels”
Read supporting sources
empowers customers to effortlessly self-serve across interactive voice response (IVR), chat, and digital channels
Read source · cloud.google.com ↗
Customer satisfaction
Are customers happy with it?
“empowers customers to effortlessly self-serve across interactive voice response (IVR), chat, and digital channels”
Read supporting sources
empowers customers to effortlessly self-serve across interactive voice response (IVR), chat, and digital channels
Read source · cloud.google.com ↗
Value for money
Are the benefits worth the cost?
Popularity
How much interest does it attract?
Coming soon
Product-specific search-interest measurement is not available yet.
Pricing
- Free plan$0
Free trial on paid plans
Prices as published by Google Cloud, checked Nov 2026.
Security and compliance
As reported by Google Cloud. Ask for audit reports before you buy.
- ISO/IEC 27001Certified
- ISO/IEC 27017Certified
- ISO/IEC 27018Certified
- ISO/IEC 27701Certified
- SOC 1Certified
- SOC 2Certified
- SOC 3Certified
- PCI DSSCertified
- FedRAMPCertified
- Encryption in transit
- Encryption at rest
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