Google Cloud
Cloud platform offering AI, infrastructure, data, security, and productivity services. The named entity of interest is Gemini Enterprise for Customer Experience, an agentic solution for shopping and customer service.
Where Google Cloud ranks
Current edition · updated Oct 20, 2026- Ranked #2Answer domain questionsAcross industries · Agent Search on Gemini Enterprise Agent Platform · 36 products reviewed
- Ranked #2Search company knowledgeAcross industries · Agent Search on Gemini Enterprise Agent Platform · 29 products reviewed
- Ranked #5Coach performanceAcross industries · Agent Assist · 14 products reviewed
About Google Cloud
Cloud platform offering AI, infrastructure, data, security, and productivity services. The named entity of interest is Gemini Enterprise for Customer Experience, an agentic solution for shopping and customer service.
Products
Autonomous data-to-AI platform automating the data lifecycle from ingestion to AI-driven insights.
Enterprise-grade, multi-cloud Apache Iceberg lakehouse providing open, cross-cloud storage, governance, and performance to build scalable analytical, operational, and real-time...
Comprehensive platform for developers to build, scale, govern, and optimize agents.
Secure, centrally-managed backup and recovery service.
Single development environment for the entire data science workflow, providing JupyterLab and Colab Enterprise experiences natively integrated with Agent Platform.
Security platform for Google Cloud delivering default always-on security for cloud and AI workloads.
Google Cloud service for orchestrating and automating workflows across Google Cloud services and external systems.
Downloadable edition of AlloyDB, designed to run anywhere.
Downloadable edition of Spanner, designed to run anywhere.
Agentic solution that unifies shopping and customer service on a single intelligent interface, with AI agents that handle the entire customer lifecycle from product discovery to...
Drag-and-drop canvas for building, testing, and deploying personalized multimodal support agents at scale, enabling employees of all skill levels to create and launch support wo...
AI-driven real-time coaching and personalized training simulations for service representatives to upskill staff and provide real-time support.
Natural-language tool for uncovering customer service trends and insights.
Application to securely register, manage, and govern custom-built agents within the Gemini Enterprise ecosystem.
Enterprise-grade, multi-cloud Apache Iceberg lakehouse for accelerating data analytics and powering intelligent AI agents across open formats.
Information retrieval and answer generation system for building Google-quality search experiences and out-of-the-box retrieval augmented generation (RAG) for enterprise data.
Suite of managed database services including SQL, Spanner, AlloyDB, Bigtable, Memorystore, and Firestore for various workload needs.
A REST and RPC API for integrating common vision detection features, including image labeling, face and landmark detection, optical character recognition (OCR), and explicit con...
A document understanding platform combining computer vision and natural language processing to extract text and data from scanned documents, transforming unstructured data into...
An API for processing, analyzing, and understanding video content using pretrained ML models to recognize objects, places, and actions in stored and streaming video.
What customers say
“We’re shifting beyond simple digital interactions and passive tools to AI agents that are capable of executing complex, multi-step actions autonomously across every consumer touchpoint.”
- Case study
Google Cloud reports that Alta and partner Premier Cloud launched a transactable Marketplace integration in four weeks, saving 125 engineering and 60 project-management hours. The implementation uses Cloud Run, Cloud…
Case study - BigQuery
Hershey Entertainment & Resorts stores customer information in BigQuery to support analysis with Vertex AI and Gemini. Google Cloud describes how BigQuery analysis exposed recurring invoice requests, informing a chatbot…
Case study - BigQuery
A2A Smart City uses BigQuery as a data lake for statistics, dashboards, and alerts, and Gemini on BigQuery for natural-language data questions. Google Cloud reports its cloud-based platform reached 100% SLA availability…
Case study
Security and compliance
As reported by Google Cloud. Ask for audit reports before you buy.
- ISO/IEC 27001Certified
- ISO/IEC 27017Certified
- ISO/IEC 27018Certified
- ISO/IEC 27701Certified
- SOC 1Certified
- SOC 2Certified
- SOC 3Certified
- PCI DSSCertified
- FedRAMPCertified
- Encryption in transit
- Encryption at rest
SubprocessorsAbacus.AI, Abstra, Actively, Affogato, Airbyte, Aiven, Aleph Lab Inc., Anara, Anecdotes, Anthropic, Artificial Societies, assistant-ui, AuthZed, AutoNotes, Avery, BaseFrame, Inc., Bland AI, Blaxel, Boom, Brainfish, Brainlabs, Byword, Cekura, Certus AI, Cifrato, Ciro, Clearly AI, Code Four, CodeRabbit, Cohere, Combinely, CommodityAI, Compresr, Compyle, Context.dev, Conveo, Cosine, Cotera, Cotool, Inc., Crusoe, Cursor, Dataland, Deepnote, Denki, Descript, DiligenceSquared, Doe Labs, EasyVirtualFair, Elessar, Email on Acid, Embedder, EverAfter, Exclaimer, Extend, F2, Fabraix, Inc., Fieldguide, Firebender, Fireflies.ai, Fireworks AI, FlyCode, Forerunner AI Inc., Fresco AI, Frigade, Gaggle Mail, Gecko Robotics, GitHub, Inc., Haladir, Harvey, Heron Data, Humaans, Hyperscience, Inkeep, JetBrains, JustCall, Kaelio, kapa.ai, Keyword Insights, Knode AI, Kyber, Labelbox, LangChain, Langdock, Level AI, Lightspeed Commerce Inc., LILT, Lorikeet, Maestra, Mailmeteor, Mailosaur Ltd, Manus AI, mdhub, Mendral, Inc., Mentra, Mercor, MindFi, Mindset Health, MinusX, Moby Analytics, Morph, Motion, Motives, My AskAI, nao, Octolane AI, Ossus, Outlit, Overshoot, pap!, Paragon, PatternFast, Pelica Health, Pendo, Permitify, Inc., Pollen, Pops, Prana Health, Quantstruct, Quickchat AI, Quotain, quso.ai, Rainforest QA, Raven, Reclaim Protocol, Reducto, Reforged Labs, Regal, Reprompt AI, Inc., Rosebud AI, Inc., Rowboat Labs, Salesloft, Scale AI, Scape, Sei AI, Shaped, Sharpe, Smooth, Spate, superglue, Synthesia, Tactiq, Tasklet, TensorPool, Third Chair, Totango, Inc., Traces, Tractian, Tusk, Unify AI Ltd., Unisson, Inc., US Global Mail, Vybe, WellSaid, Whimsical, WiseStamp, Wizer Inc., Wrike, Writesonic, XBOW, Alpha3D, Avra, Cedar, emClarity, Ezra AI Labs, Juicer, Keewano, Live Aware Labs, Meeting.ai, Nativ, NexLaw, Orbital Sidekick, Picterra, PlaySight Interactive LTD, Pryon Inc., Rehearsals, Robert McNeel & Associates, Sentra, Skelter Labs, Splash, Straia, Inc., Strivr Labs, Inc., Subtitlevideo.com, Tarrasmart, Taxnova, UbiOps, Unity Technologies, ViSenze, vMix, XSplit, BoldVoice, Eagle Eye, Eddi, Fifth Dimension, KID, Lazarus AI, OKO Labs, Inc., Suki, Boddle Learning, Skill Studio AI, Acrux Education, Aesty Labs Pte. Ltd., CaseGen, Datch, Eve Legal, Levity, ReflexAI, Pallet, Runway, Caveman, Adside, Oasive, Voyager, Neomatter, ClickUp, Vyra, Telamont, Audora
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