Google Cloud

Cloud platform offering AI, infrastructure, data, security, and productivity services. The named entity of interest is Gemini Enterprise for Customer Experience, an agentic solution for shopping and customer service.

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Founded: Not disclosed
Headquarters: Not disclosed
Company size: Not disclosed
Products tracked: 20

Products by Google Cloud

20 products

BigQueryAutonomous data-to-AI platform automating the data lifecycle from ingestion to AI-driven insights.0.00 reviewsBI & Decision Intelligence

Lakehouse for Apache IcebergEnterprise-grade, multi-cloud Apache Iceberg lakehouse providing open, cross-cloud storage, governance, and performance to build scalable analytical, operational, and real-time...0.00 reviewsData Integration & ETL

Gemini Enterprise Agent PlatformComprehensive platform for developers to build, scale, govern, and optimize agents.0.00 reviewsAgent Development Frameworks

Backup and DR ServiceSecure, centrally-managed backup and recovery service.0.00 reviewsCloud Infrastructure & Hosting

Gemini Enterprise Agent Platform WorkbenchSingle development environment for the entire data science workflow, providing JupyterLab and Colab Enterprise experiences natively integrated with Agent Platform.0.00 reviewsDeveloper Tools & Platforms

Security Command CenterSecurity platform for Google Cloud delivering default always-on security for cloud and AI workloads.0.00 reviewsThreat Detection & SecOps

WorkflowsGoogle Cloud service for orchestrating and automating workflows across Google Cloud services and external systems.0.00 reviewsWorkflow Automation

AlloyDB OmniDownloadable edition of AlloyDB, designed to run anywhere.0.00 reviewsCloud Infrastructure & Hosting

Spanner OmniDownloadable edition of Spanner, designed to run anywhere.0.00 reviewsCloud Infrastructure & Hosting

Gemini Enterprise for Customer ExperienceAgentic solution that unifies shopping and customer service on a single intelligent interface, with AI agents that handle the entire customer lifecycle from product discovery to...0.00 reviewsCustomer Support Agents

Customer Experience Agent StudioDrag-and-drop canvas for building, testing, and deploying personalized multimodal support agents at scale, enabling employees of all skill levels to create and launch support wo...0.00 reviewsAgent Development Frameworks

Agent AssistAI-driven real-time coaching and personalized training simulations for service representatives to upskill staff and provide real-time support.0.00 reviewsAgent Assist & Quality

Customer Experience InsightsNatural-language tool for uncovering customer service trends and insights.0.00 reviewsFeedback & Experience Analytics

Gemini Enterprise appApplication to securely register, manage, and govern custom-built agents within the Gemini Enterprise ecosystem.0.00 reviewsAI Safety & Governance

Apache Iceberg LakehouseEnterprise-grade, multi-cloud Apache Iceberg lakehouse for accelerating data analytics and powering intelligent AI agents across open formats.0.00 reviewsData Integration & ETL

Agent Search on Gemini Enterprise Agent PlatformInformation retrieval and answer generation system for building Google-quality search experiences and out-of-the-box retrieval augmented generation (RAG) for enterprise data.0.00 reviewsEnterprise Search & Knowledge

Google Cloud DatabasesSuite of managed database services including SQL, Spanner, AlloyDB, Bigtable, Memorystore, and Firestore for various workload needs.0.00 reviewsCloud Infrastructure & Hosting

Cloud Vision APIA REST and RPC API for integrating common vision detection features, including image labeling, face and landmark detection, optical character recognition (OCR), and explicit con...0.00 reviewsImage & Video Models

Document AIA document understanding platform combining computer vision and natural language processing to extract text and data from scanned documents, transforming unstructured data into...0.00 reviewsDocument Processing

Video Intelligence APIAn API for processing, analyzing, and understanding video content using pretrained ML models to recognize objects, places, and actions in stored and streaming video.0.00 reviewsImage & Video Models

Rankings

Appears in these rankings

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Across industriesCoach Performancevia Agent Assist#5Learning, Training & Simulation

Customers of Google Cloud

Abacus.AITechnology & Software AbstraTechnology & Software ActivelyTechnology & Software AffogatoMedia & Entertainment AirbyteTechnology & Software AivenTechnology & Software Aleph Lab Inc.Education AnaraTechnology & Software AnecdotesTechnology & Software AnthropicTechnology & Software Artificial SocietiesTechnology & Software assistant-uiTechnology & Software

Customer voice

Customer testimonials

Quotes published on Google Cloud's official website.

We’re shifting beyond simple digital interactions and passive tools to AI agents that are capable of executing complex, multi-step actions autonomously across every consumer touchpoint.

Customer testimonialOn Gemini Enterprise for Customer ExperienceOriginal

Pricing for Google Cloud

Usage Based

This is the broad commercial model reported for Google Cloud. Product-level terms are listed below when available.

BigQueryAutonomous data-to-AI platform automating the data lifecycle from ingestion to AI-driven insights.

Pricing model: Usage Based, Free
Entry option: Free plan and Free trial

Entry option: Free plan and Free trial
Starting price: Pricing varies by product and usage

Gemini Enterprise Agent PlatformComprehensive platform for developers to build, scale, govern, and optimize agents.

Entry option: Free plan and Free trial
Starting price: $3.465 / 1 hour for Image classification Training

Backup and DR ServiceSecure, centrally-managed backup and recovery service.

Entry option: Free plan and Free trial

Pricing model: Usage Based
Entry option: Free plan and Free trial
Starting price: Pricing models are based upon compute and services based on the infrastructure you use, as well as other services consumed from within Agent Platform Notebooks. Workbench and Colab Enterprise have separate pricing pages.

Security Command CenterSecurity platform for Google Cloud delivering default always-on security for cloud and AI workloads.

Entry option: Free plan and Free trial
Starting price: Standard: No cost auto-activation; Premium: Subscription or Pay-as-you-go; Enterprise: Subscription-based

WorkflowsGoogle Cloud service for orchestrating and automating workflows across Google Cloud services and external systems.