Knowledge Agent
Eliminates the need for human agents to search during live conversations by delivering real-time answers directly inside the browser where agents already work.
What it does
Eliminates the need for human agents to search during live conversations by delivering real-time answers directly inside the browser where agents already work.
- Sales
- Customer Care
- Retention
- Collections
- Category
- Agent assist and quality
- Users
- Fortune 500 companies, Regulated industries
- Public API
- Not offered
Not yet disclosed: deployment options, platforms, languages and support channels.
Pricing
Pricing isn't published
Cresta doesn't list prices publicly. Ask them for a quote.
Security and compliance
As reported by Cresta. Ask for audit reports before you buy.
- ISO/IEC 42001Certified
- PCI DSSCompliant
- ISO/IEC 27701Compliant
- Secure access and monitoring
- Vulnerability disclosure program
- Data Loss Prevention
- Encryption
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