Concierge Agent
Customer-facing AI agent for resolution, routing, and IVR replacement across chat, voice, email, and SMS.
What it does
Customer-facing AI agent for resolution, routing, and IVR replacement across chat, voice, email, and SMS.
- AI customer support across chat, voice, email, and SMS
- Human-backed contact center services and BPO
- Real-time agent assist for live specialists
- Customer experience analytics and VoC intelligence
- Category
- Customer support agents
- Built for
- Retail and ecommerce
- Users
- Retail and Ecommerce, Financial Services, Connected Devices, Health and Wellness
- Public API
- Not offered
Not yet disclosed: deployment options, platforms, languages and support channels.
Pricing
- Subscription$1.25/seat
Prices as published by Crescendo AI, checked Oct 2026.
Security and compliance
As reported by Crescendo AI. Ask for audit reports before you buy.
- SOC 2 Type IICompliant
- ISO/IEC 27001Certified
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