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Support AI

Customer support agents · by Yuma AI

AI agents plug into helpdesks to handle WISMO, returns, refunds, cancellations, subscription changes, and address edits end to end.

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Where it ranks

Current edition · updated Oct 20, 2026

What it does

AI agents plug into helpdesks to handle WISMO, returns, refunds, cancellations, subscription changes, and address edits end to end. They take actions, not just send replies.

  • Automate ecommerce support tickets
  • Pre-purchase sales Q&A
  • Social media moderation
  • Live chat support
Category
Customer support agents
Built for
Retail and ecommerce
Users
eCommerce CX teams, D2C growth leaders, CX managers
Public API
Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Pricing

  • Free trial$0
  • Subscription$14,400/year
    • Illustrative Starter annual price
    • Paid upfront with a 12-month commitment
    • 12,000 resolutions / year at ~ $1.20 per resolution

Prices as published by Yuma AI, checked Oct 2026.

Security and compliance

As reported by Yuma AI. Ask for audit reports before you buy.

  • SOC 2 Type IICompliant
  • Data encryption in transit
  • Data encryption at rest
  • Least privilege access controls
  • Monitoring, logging, and intrusion detection
  • Regular security testing and vulnerability management
  • 15-20 automated quality control checks on AI-drafted replies before sending

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