ClaudIA
AI customer service agent that resolves up to 85% of interactions autonomously.
What it does
AI customer service agent that resolves up to 85% of interactions autonomously. Supports WhatsApp, chat, email, Instagram DM, and Facebook DM. Integrates with Zendesk, Freshdesk, Intercom, and HubSpot. Implementation in 15–45 days.
- AI customer service
- Omnichannel customer support
- WhatsApp customer support
- Category
- Customer support agents
- Users
- Digital companies in retail, fintech, SaaS, education, healthcare, betting, telecom, logistics, marketplaces, and energy sectors in Brazil and broader markets.
- Public API
- Not offered
Not yet disclosed: deployment options, platforms, languages and support channels.
Product insights
Evidence for this product in each industry and task.
Adoption
Who uses it?
“A ClaudIA mudou o jogo. A maioria dos atendimentos são resolvidos por ela com CSAT superior às nossas agentes.”
Read supporting sources
A ClaudIA mudou o jogo. A maioria dos atendimentos são resolvidos por ela com CSAT superior às nossas agentes.
Read source · cloudhumans.com ↗Além de reduzir em mais de 75% da nossa carga de tickets, a ClaudIA é uma das nossas melhores vendedoras.
Read source · cloudhumans.com ↗65% dos nossos usuários que interagem com a ClaudIA não precisam de ajuda humana. É outro patamar.
Read source · cloudhumans.com ↗
Customer satisfaction
Are customers happy with it?
“A maioria dos atendimentos são resolvidos por ela com CSAT superior às nossas agentes.”
Read supporting sources
A maioria dos atendimentos são resolvidos por ela com CSAT superior às nossas agentes.
Read source · cloudhumans.com ↗Além de reduzir em mais de 75% da nossa carga de tickets, a ClaudIA é uma das nossas melhores vendedoras.
Read source · cloudhumans.com ↗65% dos nossos usuários que interagem com a ClaudIA não precisam de ajuda humana. É outro patamar.
Read source · cloudhumans.com ↗
Value for money
Are the benefits worth the cost?
Popularity
How much interest does it attract?
Coming soon
Product-specific search-interest measurement is not available yet.
Pricing
Pricing not available
We don't have pricing details for ClaudIA yet. Ask Cloud Humans for a quote.
Security and compliance
As reported by Cloud Humans. Ask for audit reports before you buy.
- Access control and exclusive authentication for AI systems
- Protection against malicious prompts (prompt injection)
- Protection against training data poisoning
- Monitoring and supervision of AI system operations
- Continuous monitoring of model performance
- Collection of event logs for AI models
- Third-party AI tool audits
- Customer data excluded from model training
- Model explainability improvements
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