Cloud Humans
Brazilian AI customer service company. ClaudIA autonomously resolves up to 85% of interactions; customers reduce human-handled tickets by 65% on average.
About Cloud Humans
Brazilian AI customer service company. ClaudIA autonomously resolves up to 85% of interactions; customers reduce human-handled tickets by 65% on average.
Products
AI customer service agent that resolves up to 85% of interactions autonomously.
Omnichannel customer service platform centralizing WhatsApp, Instagram, chat, email, and Facebook.
Security and compliance
As reported by Cloud Humans. Ask for audit reports before you buy.
- Access control and exclusive authentication for AI systems
- Protection against malicious prompts (prompt injection)
- Protection against training data poisoning
- Monitoring and supervision of AI system operations
- Continuous monitoring of model performance
- Collection of event logs for AI models
- Third-party AI tool audits
- Customer data excluded from model training
- Model explainability improvements
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