Avaya Infinity Platform

Voice agents and contact centers · by Avaya

Comprehensive enterprise CX platform designed for the AI age, delivering AI-powered journey orchestration for modern customer experiences.

What it does

Comprehensive enterprise CX platform designed for the AI age, delivering AI-powered journey orchestration for modern customer experiences.

  • Unified communications
  • Customer experience
  • Critical communications infrastructure
Category
Voice agents and contact centers
Users
Enterprises
Public API
Not offered
Deployment
On-premises

Not yet disclosed: platforms, languages and support channels.

Pricing

Pricing isn't published

Avaya doesn't list prices publicly. Ask them for a quote.

Security and compliance

As reported by Avaya. Ask for audit reports before you buy.

  • ISO 9001Certified
  • ISO/IEC 27001Certified
  • HITRUST CSFCertified
  • SOC 2Certified
  • SOC 3Certified
  • HIPAACompliant
  • PCI DSSCompliant
  • FedRAMPCompliant
  • Trusted Cloud ProviderCompliant

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