Avaya
Enterprise communications company offering unified communications, customer experience, and critical communications infrastructure products.
About Avaya
Enterprise communications company offering unified communications, customer experience, and critical communications infrastructure products.
Products
Comprehensive enterprise CX platform designed for the AI age, delivering AI-powered journey orchestration for modern customer experiences.
All-in-one cloud collaboration platform providing unified voice, video, messaging, meetings, and conferencing.
Unified communications solution for enterprises.
Collaboration environment for the modern enterprise deployed within a dedicated Microsoft Azure environment.
Unified communications product for businesses.
Mission-critical voice with unmatched resiliency.
What customers say
- Avaya Aura
Avaya describes Energiedienst's use of Aura with redundant data-center infrastructure while progressively replacing ISDN connections with SIP-trunked VoIP. The vendor reports centralized administration and reduced…
Case study - Case study
Avaya describes Aflac's introduction of call-handling automation, workforce optimization and natural-language routing alongside employee initiatives. The vendor reports an 11-point improvement in customer ease and a 15%…
Case study - Avaya Aura
GELSENWASSER centralized branch communications on Avaya Aura and redundant Pod Fx servers in its own data centers. Avaya reports improved stability, automatic server failover and a unified numbering plan supporting…
Case study
Security and compliance
As reported by Avaya. Ask for audit reports before you buy.
- ISO 9001Certified
- ISO/IEC 27001Certified
- HITRUST CSFCertified
- SOC 2Certified
- SOC 3Certified
- HIPAACompliant
- PCI DSSCompliant
- FedRAMPCompliant
- Trusted Cloud ProviderCompliant
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