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FrontApp, Inc.
AI-powered customer operations platform for routing, responding to, and measuring customer conversations across teams, channels, and tools.
- Founded
- Not disclosed
- Headquarters
- Not disclosed
- Company size
- Not disclosed
- Products tracked
- 10
Products by FrontApp, Inc.
Pricing for FrontApp, Inc.
Subscription
This is the broad commercial model reported for FrontApp, Inc.. Product-level terms are listed below when available.
- Pricing model
- Subscription
- Entry option
- Free trial
- Starting price
- Starter $25/seat/mo; Professional $65/seat/mo; Enterprise $105/seat/mo (billed annually)
- Pricing model
- Usage Based
- Entry option
- Free trial
- Starting price
- Starting at $0.05/conversation
- Pricing model
- Subscription
- Entry option
- Free trial
- Starting price
- $20/seat/mo add-on, or included in Enterprise
- Pricing model
- Subscription
- Entry option
- Free trial
- Starting price
- $20/seat/mo add-on, or included in Enterprise
- Pricing model
- Subscription
- Entry option
- Free trial
- Starting price
- $10/seat/mo add-on, or included in Enterprise
- Pricing model
- Subscription
- Entry option
- Free trial
- Starting price
- Included in all plans (Starter, Professional, Enterprise)
- Pricing model
- Subscription
- Entry option
- Free trial
- Starting price
- No-code public knowledge base in Starter; customizable in Professional; customizable & multi-language in Enterprise
- Pricing model
- Subscription
- Entry option
- Free trial
- Starting price
- Included in Professional ($65/seat/mo) and Enterprise ($105/seat/mo)
- Pricing model
- Subscription
- Entry option
- Free trial
- Starting price
- Available as single channel type in Starter; omnichannel in Professional and Enterprise
- Pricing model
- Subscription
- Entry option
- Free trial
- Starting price
- Integrations included in all plans. API Rate Limit Increase: $200/100 requests/min/month.
Trust profile
Security and compliance
SOC 2 Type II
ISO/IEC 27001
ISO 9001
AES-256 bit encryption at rest
TLS 1.2 encryption in transit
2FA support
Single Sign-On (SSO) via SAML-based Identity Provider
OAuth support for Office 365 and Gmail
SPF, DKIM, DMARC email security records
Daily backups
Bug Bounty program powered by HackerOne
Unique enterprise identifier per customer environment
Cloud infrastructure hosted on Amazon Web Services
Latest updates from FrontApp, Inc.
New feature
Front Launches AI File Upload Capability and Expanded Integrations
Front launched new AI features allowing users to upload custom files as knowledge sources, enabling the AI to answer internal queries using provided documentation. The update also includes new integrations with Birdie for screen recording, Salesmsg for communications, and Mindcloud for automation, alongside new analytics reporting for Autopilot Playbooks performance.
IntegrationBirdieIntegrationSalesmsgIntegrationMindcloud