Integrations & API

What it does

• Shared inbox management
• Omnichannel customer support
• AI-powered customer service automation
• Cross-team collaboration
• Ticket tracking and resolution

Category

Developer tools and platforms

Users

Customer service teams, Operations teams, Inbound sales teams, Account management teams and 1 more

Public API

Available

Not yet disclosed: deployment options, platforms, languages and support channels.

Pricing

• Free trial$0
• Subscription$200/min
  • /100 requests/min/month

Prices as published by FrontApp, Inc., checked Oct 2026.

Security and compliance

As reported by FrontApp, Inc.. Ask for audit reports before you buy.

• SOC 2 Type IICertified
• ISO/IEC 27001Certified
• ISO 9001Compliant

• AES-256 bit encryption at rest
• TLS 1.2 encryption in transit
• 2FA support
• Single Sign-On (SSO) via SAML-based Identity Provider
• OAuth support for Office 365 and Gmail
• SPF, DKIM, DMARC email security records
• Daily backups
• Bug Bounty program powered by HackerOne
• Unique enterprise identifier per customer environment
• Cloud infrastructure hosted on Amazon Web Services

Reviews

• 

  LiveKit integration

  by Plivo

  Give your LiveKit agent a real phone number over SIP trunking.

• 

  Browser API

  by Anakin

  Managed cloud browsers via CDP.

• 

  Document Builder

  by Unlayer

  Create proposals, reports, and contracts with cover pages, sections, and export-ready PDFs.

• 

  Tiptap Comments

  by Tiptap

  Threaded inline and document comments with mentions, rich text support, resolve/edit/react, webhook notifications, and REST API.

• 

  Voice

  by Plivo

  Voice API.

• 

  Greptile CLI

  by Greptile

  Greptile CLI product (detailed description unavailable in evidence blocks).