Retail & Ecommerce

Top 10 AI tools to provide written support

Evidence ranking

  1. 1

    Sales AI

    Adoption

    Who uses it?

    “Test A/B de 105 días en Cabaia: +19 % de añadidos al carrito, +21 % de compras completadas, +23 % de ingresos por visita.”

    Read supporting sources
    • Test A/B de 105 días en Cabaia: +19 % de añadidos al carrito, +21 % de compras completadas, +23 % de ingresos por visita.
      Read source · yuma.ai ↗
    • Test A/B de 105 jours chez Cabaia : +19 % d'ajouts au panier, +21 % de commandes finalisées, +23 % de revenu par visite.
      Read source · yuma.ai ↗
    • Nos acheteurs adorent le widget de FAQ interactive. Ils obtiennent des réponses rapidement et, sur desktop, dans un test A/B, nous avons vu notre revenu par visiteur grimper de +18 % et notre panier moyen de +4 %.
      Read source · yuma.ai ↗

    Customer satisfaction

    Are customers happy with it?

    “Es curioso, porque todo esto aparece en nuestras fichas de producto, y bastante a la vista. Pero creo que a todo el mundo le resulta más fácil pedirle a Yuma que encuentre las respuestas a sus preguntas.”

    Read supporting sources
    • Es curioso, porque todo esto aparece en nuestras fichas de producto, y bastante a la vista. Pero creo que a todo el mundo le resulta más fácil pedirle a Yuma que encuentre las respuestas a sus preguntas.
      Read source · yuma.ai ↗
    • Our shoppers love the interactive FAQ widget. They get answers fast
      Read source · yuma.ai ↗

    Value for money

    Are the benefits worth the cost?

    “Test A/B de 105 días en Cabaia: +19 % de añadidos al carrito, +21 % de compras completadas, +23 % de ingresos por visita.”

    Read supporting sources
    • Test A/B de 105 días en Cabaia: +19 % de añadidos al carrito, +21 % de compras completadas, +23 % de ingresos por visita.
      Read source · yuma.ai ↗
    • on desktop, in one A/B test, we saw our Revenue Per Visitor increase +18% and our Average Order Value +4%.
      Read source · yuma.ai ↗

    Popularity

    How much interest does it attract?

    Coming soon

    Product-specific search-interest measurement is not available yet.

  2. 2

    Support AI

    Adoption

    Who uses it?

    “Cela signifie que 89 % des tickets éligibles sont résolus de bout en bout par Yuma, sans qu'aucun agent humain n'intervienne. C'est le taux atteint par EvryJewels sur plus de 150 000 tickets. Yuma vérifie la commande,…”

    Read supporting sources
    • Cela signifie que 89 % des tickets éligibles sont résolus de bout en bout par Yuma, sans qu'aucun agent humain n'intervienne. C'est le taux atteint par EvryJewels sur plus de 150 000 tickets. Yuma vérifie la commande,…
      Read source · yuma.ai ↗
    • EvryJewels reached that rate across more than 150,000 tickets.
      Read source · yuma.ai ↗

    Customer satisfaction

    Are customers happy with it?

    “Cela signifie que 89 % des tickets éligibles sont résolus de bout en bout par Yuma, sans qu'aucun agent humain n'intervienne. C'est le taux atteint par EvryJewels sur plus de 150 000 tickets.”

    Read supporting sources
    • Cela signifie que 89 % des tickets éligibles sont résolus de bout en bout par Yuma, sans qu'aucun agent humain n'intervienne. C'est le taux atteint par EvryJewels sur plus de 150 000 tickets.
      Read source · yuma.ai ↗

    Value for money

    Are the benefits worth the cost?

    “Yuma handles 89% of our tickets. We scaled to 150K+ tickets a month without adding headcount.”

    Read supporting sources

    Popularity

    How much interest does it attract?

    Coming soon

    Product-specific search-interest measurement is not available yet.

  3. 3

    Zoko

    Adoption

    Who uses it?

    “Zoko has completely streamlined our WhatsApp sales. Managing customer inquiries, sending catalogs, and closing orders is now faster and more organized.”

    Read supporting sources
    • Zoko has completely streamlined our WhatsApp sales. Managing customer inquiries, sending catalogs, and closing orders is now faster and more organized.
      Read source · www.zoko.io ↗

    Customer satisfaction

    Are customers happy with it?

    “Managing customer inquiries, sending catalogs, and closing orders is now faster and more organized.”

    Read supporting sources

    Value for money

    Are the benefits worth the cost?

    No data available.

    Add evidence →

    Represent this company? Claim it to share supporting information.

    Popularity

    How much interest does it attract?

    Coming soon

    Product-specific search-interest measurement is not available yet.

  4. 4

    Shopping Agent

    Adoption

    Who uses it?

    “We’ve been blown away by how powerful Shopping Agent is. It delivers friendly recommendations, links, and even ‘add to cart’ buttons in live chat, and the revenue dashboard shows the direct impact of these conversations on sales!”

    Read supporting sources
    • We’ve been blown away by how powerful Shopping Agent is. It delivers friendly recommendations, links, and even ‘add to cart’ buttons in live chat, and the revenue dashboard shows the direct impact of these conversations on sales!
      Read source · www.siena.cx ↗

    Customer satisfaction

    Are customers happy with it?

    “It delivers friendly recommendations, links, and even ‘add to cart’ buttons in live chat, and the revenue dashboard shows the direct impact of these conversations on sales!”

    Read supporting sources
    • It delivers friendly recommendations, links, and even ‘add to cart’ buttons in live chat, and the revenue dashboard shows the direct impact of these conversations on sales!
      Read source · www.siena.cx ↗

    Value for money

    Are the benefits worth the cost?

    No data available.

    Add evidence →

    Represent this company? Claim it to share supporting information.

    Popularity

    How much interest does it attract?

    Coming soon

    Product-specific search-interest measurement is not available yet.

  5. 5

    AI Agent

    Adoption

    Who uses it?

    “We use Gorgias with about 3 of our clients.”

    Read supporting sources

    Customer satisfaction

    Are customers happy with it?

    No data available.

    Add evidence →

    Represent this company? Claim it to share supporting information.

    Value for money

    Are the benefits worth the cost?

    No data available.

    Add evidence →

    Represent this company? Claim it to share supporting information.

    Popularity

    How much interest does it attract?

    Coming soon

    Product-specific search-interest measurement is not available yet.

  6. 6

    GoBots Chat

    Adoption

    Who uses it?

    “Sabemos que el cliente de e-commerce es muy ansioso, y tener una herramienta como GoBots, que permite responder en cuestión de segundos, baja significativamente esa ansiedad.”

    Read supporting sources
    • Sabemos que el cliente de e-commerce es muy ansioso, y tener una herramienta como GoBots, que permite responder en cuestión de segundos, baja significativamente esa ansiedad.
      Read source · gobots.ai ↗

    Customer satisfaction

    Are customers happy with it?

    “Sabemos que el cliente de e-commerce es muy ansioso, y tener una herramienta como GoBots, que permite responder en cuestión de segundos, baja significativamente esa ansiedad.”

    Read supporting sources
    • Sabemos que el cliente de e-commerce es muy ansioso, y tener una herramienta como GoBots, que permite responder en cuestión de segundos, baja significativamente esa ansiedad.
      Read source · gobots.ai ↗

    Value for money

    Are the benefits worth the cost?

    No data available.

    Add evidence →

    Represent this company? Claim it to share supporting information.

    Popularity

    How much interest does it attract?

    Coming soon

    Product-specific search-interest measurement is not available yet.

  7. 7

    Chat AI

    Adoption

    Who uses it?

    “89% automation”

    Read supporting sources

    Customer satisfaction

    Are customers happy with it?

    “89% automation”

    Read supporting sources

    Value for money

    Are the benefits worth the cost?

    “63% cost reduction”

    Read supporting sources

    Popularity

    How much interest does it attract?

    Coming soon

    Product-specific search-interest measurement is not available yet.

  8. 8

    eGain AI Agent

    Adoption

    Who uses it?

    “It took us less than 5 minutes to put a conversational self-service agent on our website. Super easy!”

    Read supporting sources

    Customer satisfaction

    Are customers happy with it?

    No data available.

    Add evidence →

    Represent this company? Claim it to share supporting information.

    Value for money

    Are the benefits worth the cost?

    No data available.

    Add evidence →

    Represent this company? Claim it to share supporting information.

    Popularity

    How much interest does it attract?

    Coming soon

    Product-specific search-interest measurement is not available yet.

  9. 9

    AI Messaging Agents

    Documented workflow

    “Aircall's AI Messaging Agents handle inbound SMS and WhatsApp conversations autonomously on your existing Aircall phone numbers, 24/7. They understand natural language, pull answers from your knowledge base, and take action…”

    Read product documentation
    • Aircall's AI Messaging Agents handle inbound SMS and WhatsApp conversations autonomously on your existing Aircall phone numbers, 24/7. They understand natural language, pull answers from your knowledge base, and take action…
      Read source · aircall.io ↗
  10. 10

    Cotera

    Documented workflow

    “you've found them, you can use the Lookup Order tool to see their latest orders.Give them the tracking link from the order information and explain the status of the order to them.Refund policyFollow the Refund Policy…”

    Read product documentation
    • you've found them, you can use the Lookup Order tool to see their latest orders.Give them the tracking link from the order information and explain the status of the order to them.Refund policyFollow the Refund Policy…
      Read source · cotera.co ↗