Retail & Ecommerce
Top 10 AI tools to provide written support
Evidence ranking
- 1
Sales AI
Adoption
Who uses it?
“Test A/B de 105 días en Cabaia: +19 % de añadidos al carrito, +21 % de compras completadas, +23 % de ingresos por visita.”
Read supporting sources
Test A/B de 105 días en Cabaia: +19 % de añadidos al carrito, +21 % de compras completadas, +23 % de ingresos por visita.
Read source · yuma.ai ↗Test A/B de 105 jours chez Cabaia : +19 % d'ajouts au panier, +21 % de commandes finalisées, +23 % de revenu par visite.
Read source · yuma.ai ↗Nos acheteurs adorent le widget de FAQ interactive. Ils obtiennent des réponses rapidement et, sur desktop, dans un test A/B, nous avons vu notre revenu par visiteur grimper de +18 % et notre panier moyen de +4 %.
Read source · yuma.ai ↗
Customer satisfaction
Are customers happy with it?
“Es curioso, porque todo esto aparece en nuestras fichas de producto, y bastante a la vista. Pero creo que a todo el mundo le resulta más fácil pedirle a Yuma que encuentre las respuestas a sus preguntas.”
Read supporting sources
Es curioso, porque todo esto aparece en nuestras fichas de producto, y bastante a la vista. Pero creo que a todo el mundo le resulta más fácil pedirle a Yuma que encuentre las respuestas a sus preguntas.
Read source · yuma.ai ↗Our shoppers love the interactive FAQ widget. They get answers fast
Read source · yuma.ai ↗
Value for money
Are the benefits worth the cost?
“Test A/B de 105 días en Cabaia: +19 % de añadidos al carrito, +21 % de compras completadas, +23 % de ingresos por visita.”
Read supporting sources
Test A/B de 105 días en Cabaia: +19 % de añadidos al carrito, +21 % de compras completadas, +23 % de ingresos por visita.
Read source · yuma.ai ↗on desktop, in one A/B test, we saw our Revenue Per Visitor increase +18% and our Average Order Value +4%.
Read source · yuma.ai ↗
Popularity
How much interest does it attract?
Coming soon
Product-specific search-interest measurement is not available yet.
- 2
Support AI
Adoption
Who uses it?
“Cela signifie que 89 % des tickets éligibles sont résolus de bout en bout par Yuma, sans qu'aucun agent humain n'intervienne. C'est le taux atteint par EvryJewels sur plus de 150 000 tickets. Yuma vérifie la commande,…”
Read supporting sources
Cela signifie que 89 % des tickets éligibles sont résolus de bout en bout par Yuma, sans qu'aucun agent humain n'intervienne. C'est le taux atteint par EvryJewels sur plus de 150 000 tickets. Yuma vérifie la commande,…
Read source · yuma.ai ↗EvryJewels reached that rate across more than 150,000 tickets.
Read source · yuma.ai ↗
Customer satisfaction
Are customers happy with it?
“Cela signifie que 89 % des tickets éligibles sont résolus de bout en bout par Yuma, sans qu'aucun agent humain n'intervienne. C'est le taux atteint par EvryJewels sur plus de 150 000 tickets.”
Read supporting sources
Cela signifie que 89 % des tickets éligibles sont résolus de bout en bout par Yuma, sans qu'aucun agent humain n'intervienne. C'est le taux atteint par EvryJewels sur plus de 150 000 tickets.
Read source · yuma.ai ↗
Value for money
Are the benefits worth the cost?
“Yuma handles 89% of our tickets. We scaled to 150K+ tickets a month without adding headcount.”
Read supporting sources
Yuma handles 89% of our tickets. We scaled to 150K+ tickets a month without adding headcount.
Read source · yuma.ai ↗
Popularity
How much interest does it attract?
Coming soon
Product-specific search-interest measurement is not available yet.
- 3
Zoko
Adoption
Who uses it?
“Zoko has completely streamlined our WhatsApp sales. Managing customer inquiries, sending catalogs, and closing orders is now faster and more organized.”
Read supporting sources
Zoko has completely streamlined our WhatsApp sales. Managing customer inquiries, sending catalogs, and closing orders is now faster and more organized.
Read source · www.zoko.io ↗
Customer satisfaction
Are customers happy with it?
“Managing customer inquiries, sending catalogs, and closing orders is now faster and more organized.”
Read supporting sources
Managing customer inquiries, sending catalogs, and closing orders is now faster and more organized.
Read source · www.zoko.io ↗
Value for money
Are the benefits worth the cost?
Popularity
How much interest does it attract?
Coming soon
Product-specific search-interest measurement is not available yet.
- 4
Shopping Agent
Adoption
Who uses it?
“We’ve been blown away by how powerful Shopping Agent is. It delivers friendly recommendations, links, and even ‘add to cart’ buttons in live chat, and the revenue dashboard shows the direct impact of these conversations on sales!”
Read supporting sources
We’ve been blown away by how powerful Shopping Agent is. It delivers friendly recommendations, links, and even ‘add to cart’ buttons in live chat, and the revenue dashboard shows the direct impact of these conversations on sales!
Read source · www.siena.cx ↗
Customer satisfaction
Are customers happy with it?
“It delivers friendly recommendations, links, and even ‘add to cart’ buttons in live chat, and the revenue dashboard shows the direct impact of these conversations on sales!”
Read supporting sources
It delivers friendly recommendations, links, and even ‘add to cart’ buttons in live chat, and the revenue dashboard shows the direct impact of these conversations on sales!
Read source · www.siena.cx ↗
Value for money
Are the benefits worth the cost?
Popularity
How much interest does it attract?
Coming soon
Product-specific search-interest measurement is not available yet.
- 5
AI Agent
Adoption
Who uses it?
“We use Gorgias with about 3 of our clients.”
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We use Gorgias with about 3 of our clients.
Read source · www.trustpilot.com ↗
Customer satisfaction
Are customers happy with it?
Value for money
Are the benefits worth the cost?
Popularity
How much interest does it attract?
Coming soon
Product-specific search-interest measurement is not available yet.
- 6
GoBots Chat
Adoption
Who uses it?
“Sabemos que el cliente de e-commerce es muy ansioso, y tener una herramienta como GoBots, que permite responder en cuestión de segundos, baja significativamente esa ansiedad.”
Read supporting sources
Sabemos que el cliente de e-commerce es muy ansioso, y tener una herramienta como GoBots, que permite responder en cuestión de segundos, baja significativamente esa ansiedad.
Read source · gobots.ai ↗
Customer satisfaction
Are customers happy with it?
“Sabemos que el cliente de e-commerce es muy ansioso, y tener una herramienta como GoBots, que permite responder en cuestión de segundos, baja significativamente esa ansiedad.”
Read supporting sources
Sabemos que el cliente de e-commerce es muy ansioso, y tener una herramienta como GoBots, que permite responder en cuestión de segundos, baja significativamente esa ansiedad.
Read source · gobots.ai ↗
Value for money
Are the benefits worth the cost?
Popularity
How much interest does it attract?
Coming soon
Product-specific search-interest measurement is not available yet.
- 7
Chat AI
Adoption
Who uses it?
“89% automation”
Read supporting sources
89% automation
Read source · yuma.ai ↗We barely had to think about the technical side. Yuma just worked, right out of the box.
Read source · yuma.ai ↗When I was setting up Yuma
Read source · yuma.ai ↗
Customer satisfaction
Are customers happy with it?
“89% automation”
Read supporting sources
89% automation
Read source · yuma.ai ↗Yuma just worked, right out of the box.
Read source · yuma.ai ↗64% AI coverage
Read source · yuma.ai ↗
Value for money
Are the benefits worth the cost?
“63% cost reduction”
Read supporting sources
63% cost reduction
Read source · yuma.ai ↗3x ROI
Read source · yuma.ai ↗
Popularity
How much interest does it attract?
Coming soon
Product-specific search-interest measurement is not available yet.
- 8
eGain AI Agent
Adoption
Who uses it?
“It took us less than 5 minutes to put a conversational self-service agent on our website. Super easy!”
Read supporting sources
It took us less than 5 minutes to put a conversational self-service agent on our website. Super easy!
Read source · www.egain.com ↗
Customer satisfaction
Are customers happy with it?
Value for money
Are the benefits worth the cost?
Popularity
How much interest does it attract?
Coming soon
Product-specific search-interest measurement is not available yet.
- 9
AI Messaging Agents
Documented workflow
“Aircall's AI Messaging Agents handle inbound SMS and WhatsApp conversations autonomously on your existing Aircall phone numbers, 24/7. They understand natural language, pull answers from your knowledge base, and take action…”
Read product documentation
Aircall's AI Messaging Agents handle inbound SMS and WhatsApp conversations autonomously on your existing Aircall phone numbers, 24/7. They understand natural language, pull answers from your knowledge base, and take action…
Read source · aircall.io ↗
- 10
Cotera
Documented workflow
“you've found them, you can use the Lookup Order tool to see their latest orders.Give them the tracking link from the order information and explain the status of the order to them.Refund policyFollow the Refund Policy…”
Read product documentation
you've found them, you can use the Lookup Order tool to see their latest orders.Give them the tracking link from the order information and explain the status of the order to them.Refund policyFollow the Refund Policy…
Read source · cotera.co ↗