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eGain
Knowledge-powered customer engagement platform for enterprise and government.
- Founded
- 2009
- Headquarters
- Sunnyvale, CA
- Company size
- Not disclosed
- Products tracked
- 10
Products by eGain
Pricing for eGain
Subscription, Usage Based, Free
This is the broad commercial model reported for eGain. Product-level terms are listed below when available.
- Pricing model
- Subscription
- Entry option
- Free plan and Free trial
- Starting price
- $25 per user per month
- Pricing model
- Usage Based, Subscription
- Entry option
- Free plan and Free trial
- Starting price
- $0.50 per resolution
- Pricing model
- Free
- Entry option
- Free plan and Free trial
- Starting price
- Free to build and test
- Entry option
- Free plan and Free trial
- Entry option
- Free plan and Free trial
- Pricing model
- Subscription
- Entry option
- Free plan and Free trial
- Starting price
- $249 per month
- Entry option
- Free plan and Free trial
- Entry option
- Free plan and Free trial
- Pricing model
- Free
- Entry option
- Free plan and Free trial
- Starting price
- Complimentary assessment
- Entry option
- Free plan and Free trial
Trust profile
Security and compliance
No compliance claims have been published for this company.
Latest updates from eGain
Award
COUNTRY Financial Recognized as 2026 Insurance Luminary
eGain customer COUNTRY Financial was named a recipient of the PropertyCasualty360 2026 Insurance Luminaries award in the category of Excellence in Customer Experience for Insurance Carriers. The award recognizes the company's commitment to delivering high-quality client experiences through its investment in AI-powered knowledge management. COUNTRY Financial has utilized the eGain AI Knowledge Hub for ten years to centralize its enterprise knowledge platform, enabling representatives to provide accurate and consistent client guidance.
CustomerCOUNTRY FinancialMentionedPropertyCasualty360
Award
eGain Named a Leader in Gartner Magic Quadrant for Knowledge Management Systems
eGain has been named a Leader in the inaugural Gartner Magic Quadrant for Knowledge Management Systems for Customer Service. This report evaluates vendors providing infrastructure software for customer service knowledge management. Gartner's research team highlighted the importance of governed knowledge as a foundation for enterprise AI. eGain’s platform, which includes the AI Knowledge Hub and the developer platform eGain Composer, supports global enterprises in automating customer service operations with a focus on auditability and compliance.
MentionedGartnerCustomerHealthfirst