Zoko
All-in-one WhatsApp platform for Shopify brands, enabling sales, marketing, and support from one WhatsApp number. Trusted by 3,000+ merchants in 84 countries.
About Zoko
All-in-one WhatsApp platform for Shopify brands, enabling sales, marketing, and support from one WhatsApp number. Trusted by 3,000+ merchants in 84 countries.
Products
All-in-one WhatsApp platform for Shopify brands enabling sales, marketing, and support from one number.
WhatsApp automation flowbuilder for building COD order confirmations, multi-step workflows, and repetitive task automation connected with Shopify and other apps.
Developer API for programmatic integration with Zoko's WhatsApp commerce platform.
What customers say
“I used this app to allow more agents to work on our business account for replying to customers' inquiries. It's a completed WhatsApp CRM tool to manage. Great customer service support from Zoko as well.”
“One of the best WhatsApp Automation App. seamless integration with Shopify and works wonders. More than that, The ZOKO team is very friendly and supports promptly and effectively. Cheers to them for this awesome App and their team.”
“This app change our operations team world! We've wanted everything this app has for a lot of time, but could no find anything as easy to setup and with such a great support team like Zoko. We got verified in Whatsapp which is a big PRO, and in every step Zoko team was very supportive, obviously through whatsapp! Highly recommend!”
MotherSparsh used Zoko's AI assistant to answer WhatsApp order-status questions around the clock. Zoko reports 93% of those chats automated, 196 agent hours saved and at least ₹50K in monthly support savings.
Case studyPetsy used Zoko WhatsApp broadcasts to segment customers by purchase history and schedule relevant campaigns. Zoko reports $79,648 in broadcast revenue over four months and a 32% increase in conversion rates.
Case studyVelvet Box used Zoko to offer COD customers WhatsApp incentives to prepay and automatically update paid orders. Zoko reports 15% fewer returns within three months and a 25% improvement in cash flow.
Case study
Security and compliance
As reported by Zoko. Ask for audit reports before you buy.
- Data encryption
- Secure data transfer
- Consent management
- Regular data audits
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