Chat AI

Customer support agents · by Yuma AI

Live chat widget added via code snippet.

What it does

Live chat widget added via code snippet. Resolves FAQs instantly and escalates to humans with context. Multilingual and multicultural support.

  • Automate ecommerce support tickets
  • Pre-purchase sales Q&A
  • Social media moderation
  • Live chat support
Category
Customer support agents
Built for
Retail and ecommerce
Users
eCommerce CX teams, D2C growth leaders, CX managers
Public API
Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Product insights

Evidence for this product in each industry and task.

#9 · analyze customer feedbackView ranking →

Documented feature

“Las transcripciones de chat se convierten en conocimiento accionable. Chat Insights Advisor destaca preguntas en tendencia, cambios de sentimiento y frenos a la conversión, transformando diálogos sin procesar en…”

Read product documentation
  • Las transcripciones de chat se convierten en conocimiento accionable. Chat Insights Advisor destaca preguntas en tendencia, cambios de sentimiento y frenos a la conversión, transformando diálogos sin procesar en…
    Read source · yuma.ai ↗
  • Vos transcriptions de chat deviennent une source d'intelligence actionnable. Chat Insights Advisor met en lumière les questions tendance, les évolutions de sentiment et les freins à la conversion, transformant le dialogue…
    Read source · yuma.ai ↗
  • Automation rate, confidence and error rates as you roll out, with flags pointing to the Handbook page that needs work. 04 / Scale Scale across pages, stores and channels Theme Match Colours, fonts, corner radius, position,…
    Read source · yuma.ai ↗

Pricing

  • Free trial$0

Prices as published by Yuma AI, checked Nov 2026.

Security and compliance

As reported by Yuma AI. Ask for audit reports before you buy.

  • SOC 2 Type IICompliant
  • Data encryption in transit
  • Data encryption at rest
  • Least privilege access controls
  • Monitoring, logging, and intrusion detection
  • Regular security testing and vulnerability management
  • 15-20 automated quality control checks on AI-drafted replies before sending

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