Twilio Flex
Programmable cloud contact-center platform for customer service and sales teams.
What it does
Programmable cloud contact-center platform for customer service and sales teams.
- Omnichannel customer communications
- Programmable messaging, voice, video, and contact centers
- Account verification and phone-number intelligence
- AI-powered conversational experiences
- Category
- Voice agents and contact centers
- Public API
- Not offered
Not yet disclosed: deployment options, platforms, languages and support channels.
Pricing
- Free plan$0
- 5,000 free active user hours for new Twilio Flex accounts only
- Paid plans$35/month
- Active user plus metered usage
- Only for deployments on an existing Twilio account
- Not Flex Accounts
Prices as published by Twilio, checked Oct 2026.
Security and compliance
No security details published yet
Twilio hasn't published certifications or security practices for Twilio Flex that we could find. Ask their team for audit reports.
Reviews
No reviews yet
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