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Syncly VOC

Feedback and experience analytics · by Syncly

Unify customer feedback from tickets, chat, email, surveys, reviews, and social into a single source of truth, with AI taxonomy, emerging theme detection, real-time alerts, and automated dashboards.

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What it does

Unify customer feedback from tickets, chat, email, surveys, reviews, and social into a single source of truth, with AI taxonomy, emerging theme detection, real-time alerts, and automated dashboards.

  • Social listening across video platforms
  • Creator discovery and campaign tracking
  • Customer feedback analysis and unified voice of customer
Category
Feedback and experience analytics
Built for
Media and entertainment
Users
fast-moving brands
Public API
Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Pricing

  • Free plan$0

Free trial on paid plans

Prices as published by Syncly, checked Oct 2026.

Security and compliance

As reported by Syncly. Ask for audit reports before you buy.

  • SOC 2 Type IICompliant
  • GDPRCompliant
  • Encryption in transit
  • Encryption at rest
  • Continuous automated monitoring
  • Annual third-party penetration testing
  • AWS VPC isolation with NACL and security groups
  • Network monitoring
  • Regular backup testing on MongoDB

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