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Voice Agents

Voice agents and contact centers · by Sei AI

Outbound and inbound AI voice agents for collections, servicing, and lead qualification — trained on FDCPA, TCPA, UDAAP and CFPB enforcement actions.

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Where it ranks

Current edition · updated Oct 20, 2026

What it does

Outbound and inbound AI voice agents for collections, servicing, and lead qualification — trained on FDCPA, TCPA, UDAAP and CFPB enforcement actions.

  • Answer inbound borrower calls for mortgage servicing
  • Make outbound borrower calls and qualify mortgage leads
  • Contact overdue borrowers and arrange repayment
  • Transfer exceptions to staff with borrower and loan context
Category
Voice agents and contact centers
Built for
Financial services and insurance
Users
Mortgage lenders, Mortgage servicers, Banks
Public API
Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Pricing

Pricing isn't published

Sei AI doesn't list prices publicly. Ask them for a quote.

Security and compliance

As reported by Sei AI. Ask for audit reports before you buy.

  • SOC 2 Type IICertified
  • PCI DSSCertified
  • GDPRCompliant
  • AES-256 encryption at rest
  • TLS 1.2+ encryption in transit
  • Private VPC deployment
  • Customer-scoped data isolation
  • RBAC with least-privilege defaults
  • MFA for all administrative actions
  • SSO via SAML and OIDC
  • Okta SAML/OIDC IdP
  • Azure AD SAML/OIDC IdP
  • Google Workspace SAML/OIDC IdP
  • Immutable interaction records
  • Full reasoning trace audit logs
  • Source-document citations on extracted loan data
  • Export-ready logs for regulator and internal audit reviews
  • Annual third-party penetration testing
  • Continuous vulnerability scanning
  • Continuous monitoring (Guard Duty, SIEM tools)
  • Critical patches applied within defined SLAs
  • Customer data never used to train foundation models
  • Sandboxed environments per customer

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