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ElevenAgents

Voice agents and contact centers · by ElevenLabs

Voice agent platform for customer experience, sales, and operations.

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Where it ranks

Current edition · updated Oct 20, 2026

What it does

ElevenAgents is a platform for deploying conversational AI agents that answer and initiate phone calls. Its government solution supports resident inquiries, benefits and permit guidance, crisis hotlines and outbound citizen-update campaigns. Its financial-services solution handles account and policy inquiries and outbound servicing, renewal and collection calls. Agents connect to operational systems and hand complex situations to staff.

  • Answer resident and financial customer phone inquiries
  • Make outbound citizen-update and crisis-response calls
  • Run financial servicing, renewal and collection calls
Category
Voice agents and contact centers
Built for
Government and public sector, Financial services and insurance
Users
Government agencies and municipal service teams, Banks, insurers and financial-service operations teams
Public API
Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Pricing

  • Free plan$0

Prices as published by ElevenLabs, checked Oct 2026.

Security and compliance

As reported by ElevenLabs. Ask for audit reports before you buy.

  • SOC 2 Type IICompliant
  • ISO/IEC 27001Compliant
  • ISO/IEC 27017Compliant
  • ISO/IEC 27018Compliant
  • ISO/IEC 27701Compliant
  • ISO/IEC 42001Compliant
  • PCI DSSCompliant
  • CSA STAR Level 1Compliant
  • HIPAACompliant
  • Cyber Essentials PlusCompliant
  • FedRAMPIn progress
  • NIST SP 800-53Compliant
  • Zero Retention Mode
  • Encryption key access restricted
  • Unique production database authentication enforced
  • Unique account authentication enforced
  • Data transmission encrypted
  • Vulnerability and system monitoring procedures established
  • Continuity and Disaster Recovery plans established
  • Data retention procedures established
  • Data classification policy established
  • Customer data deleted upon leaving
  • Anti-malware technology utilized
  • Employee background checks performed
  • Code of Conduct acknowledged by employees and enforced
  • Control self-assessments conducted
  • Continuity and disaster recovery plans tested
  • Configuration management system established
  • Annual penetration testing (WebApp & API, Internal Network, Mobile App)

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