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AVA
Answers non-emergency calls instantly, captures accurate call information, monitors for urgency, escalates emergencies in real time, and syncs qualifying calls directly to CAD.
What is AVA?
Answers non-emergency calls instantly, captures accurate call information, monitors for urgency, escalates emergencies in real time, and syncs qualifying calls directly to CAD. Supports natural language conversations across more than 45 languages.
Product typeEmergency Response & Public Safety
Pricing ·
Deployment
APINot available
What teams use AVA for
Automating non-emergency 911 calls
Supporting call-takers during live 911 calls with real-time guidance
Reducing dispatcher workload and hold times
Integrations and access
Platforms, integrations, and language support vary by plan and region. Confirm final requirements with the vendor.
Platforms
IntegrationsAPI and webhooks
Languages
Support
What reviewers say
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Enterprise readiness
Compliance claims are normalized from current vendor documentation and independently reviewed by SOTA2.
CCPA/CPRA
Nevada Revised Statutes Chapter 603A
SOC 2 Type II
NIST SP 800-53
AES-256 data encryption at rest
TLS 1.2+ encryption in transit
Role-Based Access Controls (RBAC)
Proactive vulnerability scanning
Secure Development Lifecycle (SDLC)
Single Sign-On (SSO) integration
Data retention:
Benchmarks and comparisons
Independent benchmarksStructured task results are being verified.
Side-by-side comparisonsComparison workspaces will be available in a later release.
