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AVA

Emergency response and public safety · by Aurelian

Answers non-emergency calls instantly, captures accurate call information, monitors for urgency, escalates emergencies in real time, and syncs qualifying calls directly to CAD.

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Where it ranks

Current edition · updated Oct 20, 2026

What it does

Answers non-emergency calls instantly, captures accurate call information, monitors for urgency, escalates emergencies in real time, and syncs qualifying calls directly to CAD. Supports natural language conversations across more than 45 languages.

  • Automating non-emergency 911 calls
  • Supporting call-takers during live 911 calls with real-time guidance
  • Reducing dispatcher workload and hold times
Category
Emergency response and public safety
Users
Public Safety Answering Points (PSAPs), 911 emergency dispatch centers
Public API
Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Pricing

Pricing isn't published

Aurelian doesn't list prices publicly. Ask them for a quote.

Security and compliance

As reported by Aurelian. Ask for audit reports before you buy.

  • CCPA/CPRACompliant
  • Nevada Revised Statutes Chapter 603ACompliant
  • SOC 2 Type IICompliant
  • NIST SP 800-53Compliant
  • AES-256 data encryption at rest
  • TLS 1.2+ encryption in transit
  • Role-Based Access Controls (RBAC)
  • Proactive vulnerability scanning
  • Secure Development Lifecycle (SDLC)
  • Single Sign-On (SSO) integration

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