Aurelian
Purpose-built AI technology for PSAPs (Public Safety Answering Points), making every call better for telecommunicators and the communities they serve.
Where Aurelian ranks
Current edition · updated Oct 20, 2026About Aurelian
Purpose-built AI technology for PSAPs (Public Safety Answering Points), making every call better for telecommunicators and the communities they serve.
Products
Answers non-emergency calls instantly, captures accurate call information, monitors for urgency, escalates emergencies in real time, and syncs qualifying calls directly to CAD.
Provides real-time, context-aware guidance during live 911 calls.
Used together, AVA and CORA give telecommunicators the time, clarity, and support they need to deliver better outcomes on every call.
What customers say
- AVA
Aurelian reports that Kalamazoo County Consolidated Dispatch Authority deployed AVA in December 2024. After seven months, AVA fully processed 60% of calls sent to it at resistance level 4/10, helping staff focus on…
Case study - Case study
Aurelian reports that Hamilton County 911 uses its AI voice assistant to handle routine calls, validate locations, and create CAD records, while routing calls with signs of emergency risk to live dispatchers.
Case study - Case study
Aurelian reports that Cowlitz 911 routes non-emergency calls through its AI voice assistant, captures notes, and transfers call details into CAD, giving dispatchers more recovery time between emergencies.
Case study
Security and compliance
As reported by Aurelian. Ask for audit reports before you buy.
- CCPA/CPRACompliant
- Nevada Revised Statutes Chapter 603ACompliant
- SOC 2 Type IICompliant
- NIST SP 800-53Compliant
- AES-256 data encryption at rest
- TLS 1.2+ encryption in transit
- Role-Based Access Controls (RBAC)
- Proactive vulnerability scanning
- Secure Development Lifecycle (SDLC)
- Single Sign-On (SSO) integration
Is this your company?
Claim the profile to keep facts current, answer buyers and submit evidence for the next ranking review.
Claim Aurelian