Unified Agent Desktop

Agent assist and quality · by Regal

Desktop interface for human agents to work alongside AI agents with live dashboards.

What it does

Desktop interface for human agents to work alongside AI agents with live dashboards.

  • Customer support
  • Lead qualification
  • Appointment setting
  • Collections
  • Bookings
Category
Agent assist and quality
Built for
Financial services and insurance
Users
Financial services, Healthcare, Education, Local services and 6 more
Public API
Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Product insights

Evidence for this product in each industry and task.

#5 · provide written supportView ranking →

Documented feature

“Transform how your institution communicates with students, parents, and staff using Regal’s Unified Agent Desktop. Handle inquiries about admissions, course schedules, financial aid, and campus events seamlessly across…”

Read product documentation
  • Transform how your institution communicates with students, parents, and staff using Regal’s Unified Agent Desktop. Handle inquiries about admissions, course schedules, financial aid, and campus events seamlessly across…
    Read source · www.regal.ai ↗

Pricing

Pricing not available

We don't have pricing details for Unified Agent Desktop yet. Ask Regal for a quote.

Security and compliance

As reported by Regal. Ask for audit reports before you buy.

  • SOC 2 Type IICompliant
  • HIPAACompliant
  • PCI DSSCompliant
  • GDPRCompliant
  • CCPA/CPRACompliant
  • Data encryption utilized
  • Unique account authentication enforced
  • Production application access restricted
  • Encryption key access restricted
  • Penetration testing performed
  • Control self-assessments conducted
  • Asset disposal procedures utilized
  • Portable media encrypted
  • Continuity and Disaster Recovery plans established
  • Continuity and Disaster Recovery plans tested
  • Cybersecurity insurance maintained
  • Customer data deleted upon leaving
  • Data retention procedures established
  • Data classification policy established

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