Regal
Enterprise conversational AI platform helping businesses build, manage, and scale AI Agents and human agent customer communications.
Where Regal ranks
Current edition · updated Oct 20, 2026About Regal
Enterprise conversational AI platform helping businesses build, manage, and scale AI Agents and human agent customer communications.
Products
Conversational SMS AI agents for faster speed-to-lead and inbound engagement.
AI voice agents handling inbound routing, scheduling, qualifying leads, and answering FAQs.
Conversational chat AI agents for 24/7 inbound engagement.
Voice AI agents using WebRTC for real-time browser-based voice interactions.
AI assistant for building and deploying AI-powered customer interactions.
No-code builder for creating, testing, and deploying enterprise-grade AI agents.
Consolidates customer data from all sources into a real-time, 360-degree actionable profile.
Tool for orchestrating and managing customer communication journeys.
Automatically routes customers using interactive voice response.
Testing capabilities for optimizing customer conversations and conversion rates.
Tools for simulating and testing AI agent interactions before deployment.
Analyzes customer conversations to optimize interactions and boost conversions.
Dialing tool for sales teams to increase outbound efficiency.
Turns customer data into actionable insights with customizable dashboards for tracking metrics and behaviors.
Desktop interface for human agents to work alongside AI agents with live dashboards.
What customers say
“Regal’s AI transforms outreach into a true competitive advantage. We’ve reimagined notary engagement—reducing costs by 80% per call, making unlimited calls instead of 17-20 per hour, and saving $400K through automated bid collection—all while delivering speed, reliability, and scale for the future.”
“Regal’s AI Phone Agent has been a game-changer. Its features seamlessly integrate into our workflow, allowing us to test, stay compliant, and improve our results at every stage.”
- Phone AI Agents
Clancy replaced its third-party after-hours answering service with Emily, a Regal AI agent that qualifies callers and prepares follow-ups. Regal reports a 96% reduction in time to answer and a 100% answer rate.
Case study - Phone AI Agents
Fair Financial Care deployed Regal AI Voice Agents for inbound callbacks and outbound qualification. Regal reports round-the-clock coverage, all calls answered and transfer costs reduced by 47%.
Case study - Phone AI Agents
Aprende Institute uses Regal AI agents to qualify prospective students and transfer suitable callers to live advisors. Regal reports more than 100,000 advisor minutes saved monthly and an 18-fold increase in calls…
Case study
Security and compliance
As reported by Regal. Ask for audit reports before you buy.
- SOC 2 Type IICompliant
- HIPAACompliant
- PCI DSSCompliant
- GDPRCompliant
- CCPA/CPRACompliant
- Data encryption utilized
- Unique account authentication enforced
- Production application access restricted
- Encryption key access restricted
- Penetration testing performed
- Control self-assessments conducted
- Asset disposal procedures utilized
- Portable media encrypted
- Continuity and Disaster Recovery plans established
- Continuity and Disaster Recovery plans tested
- Cybersecurity insurance maintained
- Customer data deleted upon leaving
- Data retention procedures established
- Data classification policy established
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